Health Information Management Specialist II

Heartlandhealth; Lawrence (KS); On-site; USD 27,000 - 37,000; Full time

Job summary

HeartlandHealth seeks a Health Information Management Specialist II to compile, organize, and protect confidential patient records, and to assist with releases of information. You will coordinate with departments, patients, insurers, and attorneys to ensure lawful access to medical records and accurate invoicing when required.

The role requires an associate degree in HIM or related field, 2+ years HIM experience, and strong attention to detail.

Qualifications

• Associates degree in Health Information Management or related field preferred.
• 2+ years HIM experience required; eCW experience strongly preferred.
• Strong critical thinking and ability to self-monitor work quality and accuracy of releases.
• Detail-oriented with strong organizational skills.
• Ability to meet strict deadlines and handle difficult situations professionally.

Responsibilities

• Liaise between Medical Records and other Heartland departments, patients, insurers, and attorneys regarding release of PHI in compliance with laws.
• Process subpoenas and court orders as directed by the Director of Risk and Compliance.
• Verify authorizations per policy and law before releasing records to ensure legal rights.
• Pull records accurately for patient care, quality reviews, and audits in a timely manner.
• Ensure all releases of information meet ROI scope and are properly documented for tracking.

Skills

Critical thinking

Detail-oriented

Organizational skills

Deadline driven

Professional communication

Education

Associate degree in Health Information Management or related field

RHIT/RHIA certification preferred

Job description

Health Information Management Specialist II

Reports to

Director of Compliance and Risk

Status

Non-Exempt (Hourly $19.50 - $26.50)

Job purpose

To compile, organize, maintain, protect and release confidential medical records; Assist with patient, staff, and third-party needs associated with patient medical records and releases of information

Duties and responsibilities

• Act as a liaison between the Medical Records Department and other Heartland departments, patients, insurance agents, health care institutions, attorneys, etc. regarding release of protected health information in accordance with Federal and State laws and regulations
• Process subpoenas and court orders, at the direction of the Director of Risk and Compliance
• Verify authorizations in accordance with organization policy and procedures and state and federal laws prior to releasing medical records; ensure the requesting party has a legal right to receive the patient’s medical information
• Appropriately and accurately pull records for patient care, quality review and audits in a timely manner
• Ensure all releases of information meet the information indicated in the ROI
• Ensure all releases of information are properly documented for tracking related to treatment, payment and operations
• Observe confidentiality and safeguards all patient related information; ensure only authorized individuals have access to the patient’s medical information
• Compile all requested records and create an invoice, if needed, sending both to requestor
• Provide back-up coverage for scanning and merging documents into electronic health records
• Provide reports to supervisor as requested
• Maintains current knowledge related to applicable statutes, regulations, and standards necessary to perform the job.
• Adapt to work variance and inform manager of work, site difficulties, and or fluctuating volumes
• Other duties as assigned

Qualifications

• Associates degree in Health Information Management or related field preferred; Additional certification strongly preferred
• 2+ Years of Health Information Management Services experience required; experience with eCW strongly preferred
• Strong critical thinking skills and ability to self-monitor all work to assure quality and accurary of the release
• Detail-oriented with strong organizational skills
• Ability to produce a quality work product efficiently and with minimal supervision
• Ability to meet strict deadlines
• Ability to handle difficult situations involving Heartland staff, patients, physicians, or others in a professional manner

Working Conditions & Physical Requirements

• Work is primarily performed indoors in an environmentally controlled office or clinical setting, with frequent interaction and close physical proximity to employees, patients, visitors, and/or other individuals.
• The work environment may involve frequent interruptions and competing priorities, requiring the ability to maintain attention to detail, accuracy, organization, and effective performance in a fast-paced environment.
• The position involves extended periods of computer and office equipment use, including entering, reviewing, and processing information requiring sustained attention and accuracy.
• Duties may involve remaining in a stationary position for extended periods as well as moving throughout the work environment as necessary to perform essential job functions.
• Requires the ability to communicate effectively and exchange accurate information with employees, patients, visitors, and others in person, electronically, and by telephone.
• Requires the ability to read and interpret written and electronic information and prepare clear and accurate documentation and correspondence.
• Requires the ability to operate a computer, keyboard, telephone, and other standard office equipment necessary to perform the essential functions of the position.
• Occasionally requires moving or transporting items weighing up to 25 pounds.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position, in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws.

Details

• Full time job that averages 40 hours per week, Monday through Friday as scheduled
  • Hours are generally between 8am-5pm as scheduled and may be altered by supervisor(s) as needed