Health Information Management Representative

Providence Health Plan Group; Spokane Valley (WA); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Providence Health Plan Group seeks a Health Information Representative to create and review Plans of Care, ensuring CMS compliance and accurate medical records across Home & Community Care. You will collaborate with clinicians to finalize certifications, orders and documentation, while ensuring secure scanning and indexing of records to protect data integrity.

The role emphasizes coordination with care teams, audits, and timely resolution of revenue-cycle impacts related to documentation.

Qualifications

• 2 years experience in a team setting (healthcare-related preferred).
• 6 months in clerical/general office setting; clinical setting preferred.

Responsibilities

• Create and review Plans of Care to ensure CMS program compliance.
• Perform technical reviews, audits and maintenance of Home & Community Care patient records.
• Collaborate with clinicians and providers to ensure certifications, orders and clinical documentation are complete.
• Ensure documents are scanned, indexed, and retained securely to protect medical record integrity.

Skills

Healthcare team experience

Clerical/office experience

Education

Health Information Management coursework

Tools

EMR system

Job description

Description

The Health Information Representative is responsible for creation and review of Plans of Care to ensure CMS program compliance is met. This position handles technical reviews, audits and maintenance of Home & Community Care patient records. This role works collaboratively with the clinician and provider to ensure certifications, orders and clinical documentation throughout the patients' care have been completed and medical record issues that impact the revenue cycle process are resolved in a timely manner. This position ensures documents are scanned, indexed and retained in a manner that safeguards the integrity of the medical record.

Schedule

Monday-Friday, day shift

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Infusion and Pharmacy Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• 2 years experience in a team setting which may include participation in a healthcare-related college program.

• Six (6) months of the experience must be in a clerical or general office setting; clinical setting preferred.

Preferred Qualifications

• Coursework/Training: Health Information Management, computer science, business, or related health care studies

• Coursework/Training: Medical Terminology

• Upon hire: OASIS Certification

• 6 months experience with an Electronic Medical Record (EMR) system.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.