Health Information Management Clerk

Lifepoint Health; Ohio; Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health, Dental, Vision benefits

401K benefits

Paid Time Off

Employee Assistance Program

Tuition Reimbursement/Assistance

Job summary

Highland Springs, part of Lifepoint Health, seeks a Health Information Management Clerk to manage access to protected health information and respond to medical information requests in line with hospital policy and HIPAA. Located in Highland Hills, OH, the role supports patient care teams and communities served.

The position involves chart preparation, scanning, routing calls, and ensuring timely, accurate handling of confidential records, with attention to productivity standards.

Qualifications

• Minimum education: high school diploma or equivalent.
• HIPAA standards must be maintained at all times.
• Ability to respond to requests for patient information.

Responsibilities

• Ensure EMS reports are attached to ER charts in a timely manner.
• Assist customers at the department window in a timely and courteous manner.
• Prep charts for scanning according to productivity standards.
• Scan medical records according to daily productivity standards.
• Perform quality control checks on scanned reports and maintain HIPAA standards.
• Receive and route calls to the department.
• Log records in designated log book and shredded records.
• Review patient requests for Patient Portal access.

Education

High school diploma or equivalent

Job description

Your experience matters

At Highland Springs,we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more...

About Us

People are our passion and purpose. Highland Springs is a 72 bed hospital located in Highland Hills, OH and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters

How you'll contribute

A Health Information Management Clerk assists requesters with access to protected health information. Responds to requests for medical information by performing duties in accordance with established hospital and departmental policy and federal laws.

Qualifications and requirements

Minimum Education:
High school diploma or equivalent required

Essential Functions:

• Ensures appropriate Emergency Room charts have EMS reports attached timely.
• Responsible for helping all customers that come to the window in a timely and courteous manner.
• Preps charts for scanning according to the productivity standards.
• Scans medical records according to the daily productivity standards as appropriate.
• Performs quality control checks on previously scanned reports as deemed appropriate.Maintains HIPAA standards at all times.
• Receives calls to the department and routes them accordingly.
• Analyzes assigned records time permitting
• Log all records in designated log book that have been shredded.
• Reviews all patient requests for Patient Portal access.

EEOC Statement:

Highland Springs is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.