Health Information Management Clerk

New Horizon Family Health Services, Inc.; Greenville (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Annual leave

Sick leave

Up to 12 paid holidays plus birthday

2 annual bonuses after 1 year (elig.)

Continuing education courses (SC AHEC)

Employee discounts (Verizon, YMCA)

PSLF Program eligibility

Medical, Dental, Vision benefits

Flexible Spending & Health Savings

Job summary

New Horizon Family Health Services, Inc. seeks a Health Information Management Clerk to process patient records and ensure secure release of information in accordance with HIPAA and state/federal laws.

Under Site Manager supervision, you will handle health information workflows, maintain accurate EMR entries, and support clinical staff in Greenville, SC. The role requires experience with an Electronic Health Record system and a high school diploma or equivalent; an associate degree in health

Qualifications

• Minimum High School Diploma or equivalent.
• Associates Degree in Health Information Management or related certification preferred.
• Experience with Electronic Health Record systems required.

Responsibilities

• Assemble and process patient health information records according to NHFHS guidelines.
• Ensure releases of information comply with HIPAA, HITECH, and applicable laws.
• Answer phone calls and respond to medical staff or authorized parties.
• Identify medical reports and retrieve health information documents.
• Ensure records are requested and released appropriately.
• Assist other medical records staff and outlying departments.
• Note documentation deficiencies and route to appropriate provider.
• Enter health information into the electronic medical records system (EHR/Athena).
• Complete required health information tasks in the EMR system.
• Coordinate with staff to add patients to daily appointments schedule.
• Maintain a courteous, professional attitude and a neat work area.
• Perform other duties as assigned by Site Manager/CMO/NCSSD.

Skills

EHR familiarity

Education

High School Diploma or equivalent

Associate Degree in Health Information Management

Job description

About New Horizon Family Health Services, Inc.

New Horizon Family Health Services has been improving the health of the communities we serve since 1992. With locations in Greenville, Greer, and Travelers Rest in Upstate South Carolina, we are dedicated to providing quality, compassionate health care for individuals and families in need of a medical home. Our years of experience and commitment to excellence have earned us the reputation as a trusted source of quality medical care and related services.

Our medical staff provide primary medical, dental and behavioral health care to anyone in need of those services. We offer a range of health care services which include preventive care, as well as management of chronic medical conditions such as diabetes, arthritis, digestive disorders, and more. We accept private insurance, Medicare, Medicaid, and offer a sliding fee discount for those who qualify.

Exceptional care and patient satisfaction are at the heart of everything we do. We’re honored to support your health journey and strive to be your first choice for comprehensive, compassionate health care.

Job Summary

Under the supervision of the Site Manager, the Health Information Management Clerk performs all necessary processes required by the HIM Department and is responsible for the timely accurate processing of patient health information records and ensuring the release of such information in accordance with applicable laws.

Duties Performed

• Assembles and processes patient health information records according to NHFHS guidelines/protocols.
• Ensures all releases of information are in compliance with the request, authorization, company policy, HIPAA, and HITECH regulations, as well as other applicable state and Federal laws.
• Answers telephone and responds appropriately to medical staff or other authorized parties.
• Identifies medical reports.
• Retrieves health information documents for patients/nurses/physicians.
• Ensures medical records are requested and released appropriately.
• Provides assistance to other medical records personnel and outlying departments.
• Notes electronic documentation deficiencies and routes to the appropriate provider.
• Identifies health information reports and ensures their timely insertion into electronic health records according to EHR / Athena processes.
• Completes required health information tasks (buckets) in the electronic medical record system.
• Follow up with appropriate staff for patients who are to be added to the daily appointments schedule.
• Exhibits courteous, professional, helpful attitude.
• Maintains neat, orderly and systematic work area.
• Performs other duties which may be assigned by the Mallard Site Manager, Chief Medical Officer (CMO), CEO and Nursing & Clinical Support Services Director (NCSSD).

Qualifications

• EDUCATION:
  • REQUIRED:
    • Minimum High School Diploma or equivalent
  • PREFERRED:
    • Associates Degree in Health Information Management, knowledge of medical terminology preferred, or certification in a medical field.
• EXPERIENCE:
  • REQUIRED:
    • Working with Electronic Health Record System.
  • PREFERRED:
    • At least one (1) year experience in Health Information Management.

Benefits And Perks

New Horizon Family Health Services offers a robust and comprehensive benefit package to full time employees.

• Automatic:
  • Annual Leave
  • Sick leave
  • Up to 12 Paid Holidays plus your birthday
  • Eligibility for 2 annual bonuses after 1 year of employment when defined eligibility criteria are met
  • Continuing education courses through SC AHEC
  • Various employee discounts. I.e., Verizon, AT&T, YMCA, etc.
  • Eligibility for the Public Service Loan Forgiveness (PSLF) Program
• Optional:
  • Medical (PEBA State Health Plan), Dental and Vision benefits
  • Flexible Spending and Health Savings Accounts
  • Voluntary Life Insurance
  • Short Term Disability and Long Term Disability
  • Accident and Critical Illness Coverage
  • 403 (b) Retirement Plan, with up to 4% employer match after the first year of employment

Mission

Our Mission is to provide quality, affordable, compassionate patient-centered health care to improve the health of the communities we serve. Our Vision is that our community will be one of the healthiest in the Nation. Superior patient care is the hallmark of NHFHS.

ICARE Values

The ICARE values of New Horizon Family Health Services guide our employees toward achieving the mission of our company and our vision for our community. Our values stand for Integrity, Collaborations, Accountability, Respect, and Enrichment.

Community

Greenville, South Carolina is the perfect place to live, work, and play. Greenville is surrounded by mountains, lakes, hiking & biking trails, as well as recreational activities including golf, tennis, water sports, cultural performances and more. Geographically located between Atlanta, GA and Charlotte, NC, with beaches just 3.5 to 4 hours away.

We are an Equal Opportunity Employer.