Health Information Coordinator 1 or 2

State of Louisiana; New Orleans (LA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid leave

Job summary

LSU Health Sciences Center in New Orleans seeks a Health Information Coordinator to manage patient data in the EHR and coordinate scheduling for screening, dental students, and hygiene clinics. You will greet patients, aid faculty and students, and ensure compliance rules are clearly communicated to patients.

The role supports diverse populations in a fast-paced dental department, with a structured schedule and probationary or job appointment options. Competitive state benefits apply.

Qualifications

• One year of experience in administrative services; OR
• One year of training in or completion of a business or clerical-related curriculum from a business school or technical institute.

Responsibilities

• Enters all patient data in the electronic health record.
• Schedules all screening and returning patients, including Oral Surgery and General Practice Resident patients.
• Schedules dental students’ patients in Axium when needed.
• Schedules all dental hygiene students’ patients.
• Greets patients with a positive attitude.
• Communicates well with patients, faculty, students and staff.
• Explains compliance rules to patients clearly and concisely.
• Assigns a clinic number to all new patients.
• Answers phone lines and directs calls to the proper area.
• Assists faculty and students in gathering patient information.
• Notifies students of patient cancellations.
• Is flexible to change working areas if needed.

Skills

Administrative experience

Communication

Education

Business/clerical curriculum

Tools

Axium scheduling software

Electronic Health Records (EHR)

Job description

About This Job

LSU Health Sciences Center offers a challenging academic environment with the best attributes of a health sciences center. We are committed to excellence through a talented and diverse faculty and staff. We appreciate your interest in joining our LSU Health New Orleans community. As a campus of Louisiana State University, LSU Health New Orleans offers excellent benefits including health care and retirement plans, and generous sick and vacation leave.

LSU Health New Orleans School of Dentistry Pediatric Department is seeking motivated applicants for the position of Health Information Coordinator 1 or 2.

Minimum Qualifications

One year of experience in administrative services; OR

One year of training in or completion of a business or clerical-related curriculum from a business school or technical institute.

Experience Substitution

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the required general experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties And Other Information

• Enters all of the patient data in the electronic health record.
• Schedules all screening patients and returning patients which may include Oral Surgery patients and General Practice Resident patients.
• Schedules all dental students’ patients in axium when needed
• Schedules all dental hygiene students’ patients.
• Greets patients with a positive attitude
• Communicates well with the diverse population of patients, the faculty, students and staff.
• Explains the compliance rules to the patient in a concise and proper way
• Assigns a clinic number to all new patients
• Answers phone line and direct all calls to the proper area.
• Assists faculty and students in gathering information concerning a patient.
• Notifies students of patient cancellations.
• Is flexible to change working areas if needed

Core Competencies Include

• Communicating effectively: The ability to relay information correctly and appropriately to connect people and ideas.
• Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided
• Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

Appointment Type: Probational, Promotional, or Job Appointment

Career Progression: This position may be filled as a Health Information Coordinator 1 or 2

Location: 1100 Florida Ave. New Orleans LA 70119

Work Schedule: Monday - Friday 8:00 AM - 4:30 PM

Compensation: Starting pay is based on the applicant's qualifications.

• Health Information Coordinator 2: $16.37/hour
• Health Information Coordinator 1: $15.30/hour

Additional Compensation $1.00/hour Longevity Pay for eligible hours worked

• This position does not require applicants to take a Civil Service test.
• Pre-employment Drug testing and Criminal Background check are required.
• This position will require selected applicant to be in a probationary status for at least 6 months

Comprehensive benefits are available to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement plans; generous annual and sick leave; 14 paid holidays per year; and an employee health primary care clinic. See following link for more details on our benefits offerings: LSUHSC, New Orleans – Benefits

Other employee benefits include a full-service credit union, wellness benefits featuring complimentary fitness center membership for employees and their spouses, employee assistance program, campus assistance program, and pet insurance option. More information about these benefits can be found on this webpage: Additional Benefits

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

For Further Information About This Vacancy Contact:

Ora Jones

LSU Health Sciences Center

HR Management Department

504.568.7378

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave

Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave

State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday
• Memorial Day
• Independence Day
• Labor Day
• Veteran's Day
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement

State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others