Health Information Coordinator

DAP Health; Palm Springs (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

DAP Health is seeking a Health Information Coordinator to manage patient records within the Epic EHR and OnBase systems, ensuring accuracy, confidentiality, and timely release of information.

Responsibilities include barcode scanning, OCR tagging, fax workflow management, and coordination with external organizations while maintaining HIPAA compliance in a fast-paced environment. Strong organizational skills are essential.

Qualifications

• Proficiency in medical terminology.
• Experience with release of information and EHRs.
• Ability to multitask and maintain confidentiality.
• Strong knowledge of HIPAA regulations.

Responsibilities

• Update medical records in Epic EHR in a timely manner.
• Index records in OnBase and barcode documents with OCR tagging.
• Scan documents with OnBase/QR codes; assist imaging workflows.
• Manage clerical tasks for the HIM department and handle requests for records.
• Monitor fax lines and route urgent documents to providers.

Skills

Medical terminology

HIPAA compliance

Epic EHR

OnBase Doc Mgmt

Attention to detail

Tools

Epic EHR

OnBase

Greenway

Intergy

Job description

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission.Job SummaryThe Health Information Coordinator collaborates with clinical staff, administrative personnel, and external agencies to ensure high standards of data accuracy, confidentiality, and accessibility. The Health Information Coordinator is responsible for overseeing the management,organization, and integrity of patient health information within the organization. This role involves ensuring compliance with legal, regulatory, and organizational policies. This includes, but is not limited to, answering phones, assisting customers with inquiries and requests for records, and releasing patient information upon valid request.Supervisory Responsibilities: NoneEssential Duties/ResponsibilitiesEnsure timely updates of medical records within the Epic Electronic Health Record (EHR) systemLeverage the OnBase Document Management System to efficiently and accurately index medical recordsUtilize the OCHIN scanning application to barcode all documents for manual scanning, incorporating QR codes for imaging and employing OCR technology/Smart filer for other necessary scanning tasksManage all administrative and clerical functions for the HIM departmentMonitor and route medical records, results, and pharmacy requests to providers from incoming fax queueContinuously monitor fax lines to promptly identify and address urgent documents as they arrive, ensuring timely handling of critical informationCoordinate with Riverside County CMR supporting documentationPerform daily pickups from the clinic to coordinate and organize all loose documents for scanning, preparing them for upload to patient chartsRequest records from external organizations in response to Epic in-basket messages received from clinic staffMaintain open communication with the manager regarding all issues and concerns, and actively participate in departmental team huddles, check-ins, and quarterly HIM rounding.Other duties as assignedRequired Skills/AbilitiesAbility to understand and become knowledgeable of release of information standards, policies and procedures, and HIPAA regulations, and to complete work in compliance of these and other standardsMust be capable of multitasking effectively by managing emails, team chats, and Epic in-basket messages while maintaining a high level of attention to detailWork in a team-oriented, fast-paced environmentWork independentlyMaintain confidentiality of all Patients/Clients and Patient/Client correspondenceProficiently operate the agency's Electronic Health Record (EHR) system (Epic), Document Management System (OnBase), Greenway, word processing applications, and related software and ability to seamlessly toggle between multiple systems, including Intergy and EpicCommunicate effectively with all levels of individuals, both internally and externallyAnswer multi-line phones in a professional mannerEducation and ExperienceMedical terminology proficiency: Ability to read and comprehend simple health care terminologyAdministrative experience in an office settingPrevious release of information, Electronic Health Records (EHR) or other related experience in a healthcare environmentWorking Conditions/Physical RequirementsThis job operates in an office set and requires frequent times of sitting, standing, repetitive motion, and talkingAbility to lift up to 24 poundsThis job has access to patient protected health information