Health Homes Program Lead

Reasors Food Stores; Everett (WA); On-site; USD 47,000 - 55,000; Full time

Benefits offered by this job

Health Savings Account

Health Reimbursement Arrangement

Basic Life & AD&D insurance

WA Paid Family Medical Leave

Employee Assistance Program

Pet Insurance

Legal & IDShield

Accident, Critical Illness, & Hospital

401K & matching up to 6%

Life Insurance

College savings plan

Job summary

Sunrise Services, Inc. is seeking a Program Coordinator for the Health Homes Program to coordinate care and connect clients with health and social services. You will supervise a multidisciplinary team, manage administrative tasks, and monitor contract and program compliance in Everett, WA.

The role emphasizes client-centered care, team leadership, and operational oversight, with a focus on growth and service delivery excellence within the Health Homes program.

Qualifications

• Education: BA in Social Services, or related field.
• Experience: At least two years supervisory/management experience required.
• Other Considerations: Current valid Washington State driver’s license, acceptable driving record, and proof of insurance.

Responsibilities

• Work as a member of a multidisciplinary team.
• Provide administrative support and supervision to team members including approval of timesheets, leave requests, supply requests, mileage and expense reporting, completion of performance reviews as scheduled, disciplinary incidents, and monitoring compliance of training requirements.
• Screen referrals for eligibility and appropriateness. Assign accepted clients to appropriate team members.
• Notify referral sources of acceptance into the program or inform them why the client could not be accepted. Maintain a waiting list, when needed.
• Ensure that all clients have a Health Action Plan and oversee development and needed revisions to address clients’ changing needs.
• Provide regular and supportive supervision to team, ensuring that they fully understand program objectives, case note documentation process, program requirements, best practices, and agency and program policies and procedures.
• Monitor contract changes and negotiations with all signed contracts and CCOs.
• Attend all contractual meetings as a representative of Sunrise Health Homes Program.
• Facilitate all staff meetings and team lead meetings and completed one-on-one meetings with Care Coordinators for caseload reviews, progress checks, to include routine coaching and support to drive program divisional and agency goals and objectives.
• Processes clients that are opting out of the Health Homes program.
• Completion and oversight of audits and reviews with all contracts.
• Manage due diligence completion to ensure accuracy and communicate changes with insurances.
• Identifies and completion of reinitiated services for returning clients to contracted CCOs.
• Oversees all new hire interviews, candidate selection, and new hire training and orientation.
• Manages all Release of Information and Records Requests.
• Oversees and manages program office spaces where staff are located - in Everett, Mt Vernon, and Bellingham. Reports any maintenance problems.

Skills

Supervisory experience

Administrative support

Education

BA in Social Services

Job description

Sunrise Services, Inc. is seeking a Program Coordinator for the Health Homes Program to coordinate care and connect clients with health and social services. You will supervise a multidisciplinary team, manage administrative tasks, and monitor contract and program compliance in Everett, WA.

The role emphasizes client-centered care, team leadership, and operational oversight, with a focus on growth and service delivery excellence within the Health Homes program.