Health Home Plus Care Manager - SMI Support Lead

Project Hospitality; New York (NY); Vor Ort; USD 61.000 - 75.000; Vollzeit

Zusammenfassung

The Health Home Plus (HH+) Care Manager at Paycom in Staten Island, NY provides intensive case management to adults with Serious Mental Illness enrolled in HH+. You will assess needs, develop care plans, and navigate referrals while documenting outcomes to support quality and billing standards.

Responsibilities include maintaining a caseload, delivering core HH+ services (including face-to-face visits), coordinating with behavioral health and medical providers, and advocating for client goals to

Qualifikationen

• Master’s degree plus 1 year experience OR Bachelor’s degree plus 2 years experience in an applicable field
• CASAC and 2 years of experience OR
• Bachelor’s degree or higher with 3 years of experience or 2 years as a HH care manager serving SMI/SED population
• Ability to work in a fast-paced environment

Aufgaben

• Maintain a caseload of up to 20 clients, conducting assessments, developing care plans, providing service referral/navigation and crisis intervention
• Recommend and implement strategies to persuade members to participate fully
• Accurately document services and outcomes to ensure billing and quality standards
• Deliver a minimum of 4 HH+ core services monthly—2 must be face-to-face
• Adhere to organizational protocols and contractual obligations from CBC, OMH and DOH under HH+ model
• Attend regular internal team meetings to review caseload progress and goal attainment
• Provide coordination with behavioral health or medical providers, facility or family members and/or community agencies regarding treatment and/or care plan issues
• Monitor client progress toward goals via telephone and/or in-person visits, document via care plan outcomes and detailed progress notes
• Work with clients to break through barriers to member goals and move toward self-sufficiency

Kenntnisse

Fast-paced environment

At-risk populations experience

Strong written and verbalcommunication

Time management

Microsoft Office

Ausbildung

Bachelor's degree

Tools

Microsoft Office

Jobbeschreibung

The Health Home Plus (HH+) Care Manager at Paycom in Staten Island, NY provides intensive case management to adults with Serious Mental Illness enrolled in HH+. You will assess needs, develop care plans, and navigate referrals while documenting outcomes to support quality and billing standards.

Responsibilities include maintaining a caseload, delivering core HH+ services (including face-to-face visits), coordinating with behavioral health and medical providers, and advocating for client goals to