Health Homes Plus Case Manager

Project Hospitality; New York (NY); On-site; USD 61,000 - 75,000; Full time

Job summary

The Health Home Plus (HH+) Care Manager at Paycom in Staten Island, NY provides intensive case management to adults with Serious Mental Illness enrolled in HH+. You will assess needs, develop care plans, and navigate referrals while documenting outcomes to support quality and billing standards.

Responsibilities include maintaining a caseload, delivering core HH+ services (including face-to-face visits), coordinating with behavioral health and medical providers, and advocating for client goals to

Qualifications

• Master’s degree plus 1 year experience OR Bachelor’s degree plus 2 years experience in an applicable field
• CASAC and 2 years of experience OR
• Bachelor’s degree or higher with 3 years of experience or 2 years as a HH care manager serving SMI/SED population
• Ability to work in a fast-paced environment

Responsibilities

• Maintain a caseload of up to 20 clients, conducting assessments, developing care plans, providing service referral/navigation and crisis intervention
• Recommend and implement strategies to persuade members to participate fully
• Accurately document services and outcomes to ensure billing and quality standards
• Deliver a minimum of 4 HH+ core services monthly—2 must be face-to-face
• Adhere to organizational protocols and contractual obligations from CBC, OMH and DOH under HH+ model
• Attend regular internal team meetings to review caseload progress and goal attainment
• Provide coordination with behavioral health or medical providers, facility or family members and/or community agencies regarding treatment and/or care plan issues
• Monitor client progress toward goals via telephone and/or in-person visits, document via care plan outcomes and detailed progress notes
• Work with clients to break through barriers to member goals and move toward self-sufficiency

Skills

Fast-paced environment

At-risk populations experience

Strong written and verbalcommunication

Time management

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job Details: Job Location: Health Homes - Staten Island, NY 10301, Position Type: Full Time, Education Level: Bachelor's Degree, Salary Range: $68,000.00 - $68,000.00 Salary/year, Job Shift: Day,

SUMMARY

The Health Home Plus (HH+) Care Manager is expected to provide intensive case management services to adults with Serious Mental Illness (SMI) enrolled in the HH+ program.

RESPONSIBILITIES

• maintain a caseload of up to 20 clients, conducting assessments, developing care plans, providing service referral/navigation and crisis intervention
• Recommend and implement strategies to persuade members to fully participate in the program
• Accurately document services and outcomes to ensure compliance with billing and quality standards
• Deliver a minimum of 4 HH+ core services monthly—2 must be face-to-face
• Adhere to organizational protocols and contractual obligations from CBC, OMH and DOH under the HH+ program model
• Attend regular internal team meetings to review caseload progress and goal attainment
• Provide coordination with behavioral health or medical providers, facility or family members and/or community agencies regarding treatment and/or care plan issues
• Monitor client’s progress toward their care plan goals via telephone and/or in-person visits, and document via care plan outcomes and detailed progress notes
• Work with clients to break through barriers to member goals and to assist clients in advocating for themselves and move toward self-sufficiency
• Follow-up with clients for a period of time after successful completion of their primary goals to assure member stability

QUALIFICATIONS

• Master’s degree in an applicable field and 1 year of experience; OR
• Bachelor’s degree in an applicable field and 2 years of experience; OR
• CASAC and 2 years of Experience; OR
• Bachelor’s degree or higher in ANY field with either: 3 years of Experience or 2 years of experience as a Health Home care manager serving the SMI or SED population
• Ability to work in a fast-paced environment
• Prior experience working with at-risk populations needed
• Strong written and communication skills are required
• Time management is essential with an ability to handle competing priorities in a timely fashion
• Must have the ability to work with Microsoft Office; Word, Excel etc. and utilize web-based reporting platforms
• Physical ability to perform the essential job functions are needed
• The Agency reserves the right to review and change job duties and responsibilities as the need arises
• This job description does not constitute a written or implied contract of employment