Health Educator

Charles B. Wang Community Health Center; New York (NY); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Employer-paid dental, vision, and life

403(b) retirement savings plan

Flexible spending accounts

Paid time off (28 days for first year)

Employee Assistant Program

Employee Discount Programs

Tuition reimbursement

Public Service Loan Forgiveness (PSLF)

Job summary

Charles B. Wang Community Health Center in New York seeks a Full-Time Health Educator to plan, deliver and assess community health education activities across Manhattan and Queens.

You will translate educational materials, connect community members to CBWCHC services, and support outreach events, while maintaining high standards of customer service and accurate recordkeeping. Requires bilingual English/Chinese and a bachelor’s degree in a related field; 1–3 years’ health education experience

Qualifications

• Bachelor's degree in Health Education, Public Health, Behavioral Science or related field.
• Strong English and Chinese language skills; Mandarin preferred.
• Excellent written and verbal communication; counseling and customer service experience valued.

Responsibilities

• Assist in planning, developing, and implementing community health education activities (workshops, radio, and behavioral programs).
• Participate in community outreach events to promote health practices and CBWCHC services.
• Connect patients and community members to CBWCHC resources and care.
• Manage appointment scheduling and patient registration; handle calls and follow-ups while upholding service standards.
• Support development and adaptation of health education materials in various formats (factsheets, newspapers, social media, blogs).
• Assess education needs, maintain records of activities, and prepare project reports.
• Conduct translation activities and translation reviews.
• Support Health Education and Engagement team in special events and projects.
• Flexibility to work at Manhattan and Queens sites; weekends or nights as needed.

Skills

Excellent communication

Counseling skills

Customer service experience

Bilingual in English/Chinese

Education

Bachelor's degree in Health Education/Public Health/Behavioral Science

Job description

Full-Time Health Educator

Reports to: Director of Health Education

Lower Manhattan/Flushing Queens

New York

United States

Responsibilities

• Assist in planning, developing, and implementing of community health education activities, such as workshops, radio and other behavioral programs
• Participate in community outreach events including health fairs and other events to promote health practices and CBWCHC services
• Connect patients and community members to CBWCHC resources, services, and care as appropriate
• Managed appointment scheduling and patient registration for new and returning patients by answering incoming calls, booking appointments, and conducting follow-up communications while maintaining CBWCHC customer service and quality standards.
• Support the development and adaption of health education materials in variety of formats, such as factsheets, newspaper, social media and health blogs.
• Assess education needs from patients and communities, maintain accurate records of educational activities and prepare project reports
• Conduct translation activities like document or material translation and translation review
• Support the Health Education and Engagement team in special events and projects
• Flexibility to work in Manhattan and Queens sites required
• Flexibility to work weekends or nights as needed
• Perform other duties as assigned

Minimum Qualifications

• Bachelor's degree in Health Education, PublicHealth, Behavioral Science or related field
• Bilingual in English/Chinese required, English/Chinese-Mandarin is preferred
• Excellent communication, written and counseling skills
• Customer service experience preferred
• Experience working with people of various age groups (children, teens, seniors) in health care or social services
• 1-3 years of experience working in a health-related field, preferably in the Chinese and/or Asian American community

Compensation and Benefits

• Salary: $50,000.00 - 55,000.00 per year
• Medical insurance
• Employer-paid dental, vision, disability and life insurance
• 403(b) retirement savings plan
• Flexible spending accounts for transit, parking, health and dependent care
• Paid time off (28 days for the first year of employment)
• Employee Assistant Program
• Employee Discount Programs
• Tuition reimbursement for eligible employees, and
• The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program

If you have any questions or need assistance completing the application process, please contact the HR Department [e-mail].