Community Health Worker - Fulltime - Monday - Friday - Brooklyn ((Mandarin Required Speaking )

NYU Langone Hospitals; New York (NY); Hybrid; USD 45,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Family Health Centers at NYU Langone in New York City seeks a Community Health Worker for a full-time role in Brooklyn. You will be part of an interdisciplinary team serving students and families in School Based Health Centers, with a focus on engaging patients in services and navigating social supports.

The role emphasizes outreach, education on preventive health, coordination with schools and community organizations, and documentation of care activities.

Qualifications

• High School Diploma or GED required.
• At least 1 year experience in a health service related field.
• Bi-lingual in English/Spanish or Chinese, Arabic, Russian or Yiddish depending on targeted patient population.

Responsibilities

• Screen caregivers for social drivers of health
• Assist patients and their families with benefits, entitlements, and housing as well as any other identified needs that impact patients physical health and emotional well-being.
• Advocate for patients when barriers to care exist including language and literacy barriers, access to transportation, problems with insurance coverage, child care problems, appointment scheduling conflict, etc.
• Provide education to patients and caregivers on the importance of preventive health
• Advocate for patients and families to ensure that patients get access to services indicated in individual education plans.
• Collaborate with school and community based organization staff to coordinate services for families.
• Work with school staff and School Based Health Center team to increase enrollment in School Based Health Center
• Assist patients and their families with benefits, entitlements, and housing as well as any other identified needs that impact patients physical health and emotional well-being.
• Maintain electronic records and compile statistical data in accordance with the departments standards. Complete documentation within required time frames.
• Conduct outreach efforts in the community to engage high risk patients in case management services.
• Maintain caseload size established by the department and meet monthly outreach and engagement productivity requirements.
• Performs other duties as assigned or volunteered in alignment with NYULMC mission, goals and values.
• Prepare for and participate in any individual or team meetings/supervision as required by the department.
• Utilize necessary web based applications and other technologies on a variety of platforms to address population management goals and departmental needs.

Skills

Bilingual English/Spanish

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Learn more about Family Health Centers at NYU Langone, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary: We have an exciting opportunity to join our team as a Community Health Worker - Fulltime - Monday - Friday - Brooklyn ( Spanish or Mandarin Speaking). In this role, the successful candidate The Community Health worker is part of an interdisciplinary team that includes, but is not limited to, medical and behavioral health providers servicing patients in the School Based Health Center, as well as staff from school and from co-located Community Based Organization staff who work with elementary school children and their families. By ensuring patients and their caregivers remain or become engaged in services/programming, are educated about self-care issues, and are assisted with access to social services and health care, the Community Health Worker will be part of a team that improves patient health and thus quality of life.

Job Responsibilities:

• Screen caregivers for social drivers of health
• Assist patients and their families with benefits, entitlements, and housing as well as any other identified needs that impact patients physical health and emotional well-being.
• Advocate for patients when barriers to care exist including language and literacy barriers, access to transportation, problems with insurance coverage, child care problems, appointment scheduling conflict, etc.
• Provide education to patients and caregivers on the importance of preventive health
• Advocate for patients and families to ensure that patients get access to services indicated in individual eduacation plans.
• Collaborate with school and community based organization staff to coordinate services for families.
• Work with school staff and School Based Health Center team to increase enrollment in School Based Health Center
• Assist patients and their families with benefits, entitlements, and housing as well as any other identified needs that impact patients physical health and emotional well-being.
• Maintain electronic records and compile statistical data in accordance with the departments standards. Complete documentation within required time frames.
• Conduct outreach efforts in the community to engage high risk patients in case management services.
• Maintain caseload size established by the department and meet monthly outreach and engagement productivity requirements.
• Performs other duties as assigned or volunteered in alignment with NYULMC mission, goals and values.
• Prepare for and participate in any individual or team meetings/supervision as required by the department.
• Utilize necessary web based applications and other technologies on a variety of platforms to address population management goals and departmental needs.

Minimum Qualifications: To qualify you must have a High School Diploma/GED Candidate should have at least 1 year experience in a health service related field. Bi-lingual- English/Spanish or Chinese, Arabic, Russian or Yiddish depending on targeted patient population. Computer literate (Microsoft Office), telephone, fax machine, and photocopy machine skills required.

Preferred Qualifications: Experience working with families with young children to address and health and social service needs.

Qualified candidates must be able to effectively communicate with all levels of the organization.

Family Health Centers at NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

Family Health Centers at NYU Langone is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $50,467.14 - $50,467.14 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.