Health Education Advisor

Cape Fear Community College; Wilmington (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Cape Fear Community College is seeking a Health Science Enrollment Center advisor to guide health education students through open enrollment and selective admissions. You will assess needs, explain program requirements, and support students in planning courses and registrations across 17 health science programs.

Ideal candidates bring a bachelor’s degree in a related field and at least one year of student-facing experience, with a preference for 2–3+ years.

Qualifications

• Bachelor’s degree from a regionally accredited institution related to student services, health education, higher education or related field.
• One-year experience working with students in a community college or university setting.
• Candidates may be preferred with 2-3+ years’ experience in a similar setting.
• Unofficial transcripts and/or training certifications must be submitted with application.

Responsibilities

• Provide support to students who visit the HSEC Center by greeting the students and assisting with check-in.
• Advise students about all aspects of academic requirements with respect to the selection of courses.
• Establish and maintain thorough understanding of Health and Human Services program requirements, including graduation requirements.
• Review and interpret placement and other standardized test scores.
• Initiate contact with students to inform and prepare them for general education course selections relevant to their Health and Human Services major.
• Assist students with 'Parallel Planning' and develop this concept as a resource for selective majors.
• Assist students with learning how to understand program websites and course point sheets.
• Assist students with the course registration process and self-service registration.
• Communicate with students regarding resources, information sessions, and registration.
• Refer students to appropriate specialized staff for issues such as counseling and/or financial assistance.

Skills

Student advising

Communication skills

Team collaboration

Multitasking

Problem solving

Record keeping

Admissions understanding

Education

Bachelor's degree in related field

Job description

DEFINITION:

Guide health education students in the pursuit of their desired health related program at CFCC (open enrollment and selective admission) by assessing their needs, goals, interests, and prior academic experiences. Collaborate with faculty members and Student Services staff to assist students in their enrollment steps and registration in required/relevant general education courses. Understand and interpret selective admissions processes of all Health and Human Services majors at CFCC to help prepare students for their impending application "Intent to Apply" and provide "Parallel Planning" resources. Assist in the decision process of applicants for over 17 health science programs (application review and selections).

SUPERVISION RECEIVED AND EXERCISED:

• Receives general supervision from the Coordinator of the Health Science Enrollment Center (HSEC).

ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Provide support to students who visit the HSEC Center by greeting the students and assisting with check-in.
• Advise students about all aspects of academic requirements with respect to the selection of courses.
• Establish and maintain thorough understanding of Health and Human Services program requirements, including graduation requirements (as described in the information packets).
• Review and interpret placement and other standardized test scores.
• Initiate contact with students to inform and prepare them for general education course selections relevant to their Health and Human Services major.
• Assist students with "Parallel Planning" and consistently develop this concept to be a realistic resource to students who apply to highly selective majors.
• Assist students with learning how to understand the information on program websites, including the various program point count sheets.
• Assist students with the course registration process (including teaching them to interpret program evaluations and use Self-Service registration as needed).
• Assist with communications to students regarding student resources, academic planning, information sessions, and registration.
• Provide students support when appropriate while remaining objective with respect to CFCC’s Health and Human Services program selection processes.
• Assist program faculty at information sessions
• Manage & assist with Nurse Aide inquires/general questions
• Refer students to the appropriate specialized staff for issues such as counseling and/or financial assistance.
• Assist with the application review process (point count review correspondence and point count verification)
• Assist with selection process (ranking, decision correspondence: seat acceptance responses)
• Maintain accurate records of interactions with students and admissions decisions.
• Serve as TEAS liaison (be familiar with test process and import tests daily or as needed)
• Stay abreast of changing institutional information including admissions requirements, new programs, course changes, deadlines and other important dates, costs, etc.
• Disseminate information on institutional policies and procedures.
• Engage in professional development activities.
• Participate in the HSEC’s planning, implementation, and evaluation of goals and objectives.
• Participate in Student Services programs.

Other Important Functions:

• Perform other related duties and responsibilities as assigned

QUALIFICATIONS:

Knowledge of:

• College policies and procedures regarding Health and Human Services program admission standards and educational program requirements.
• The concepts of adult learning.
• Purpose of academic advising.
• Principles and procedures of record keeping.
• Modern office procedures, methods and computer equipment.
• English usage, spelling, grammar and punctuation.

Ability To:

• Demonstrate excellent oral, written, and interpersonal skills.
• Maintain an enthusiastic, energetic, and professional demeanor that is welcoming to students, faculty, and staff.
• Actively engage in team building and collaboration within the center and throughout the college.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Multi-task, troubleshoot problems, and create conflict resolutions and actively seek guidance from supervisor if needed.
• Refer students to appropriate college staff for additional services as needed
• Evaluate test scores and previous education and training.
• Establish and maintain cooperative working relationships with those contacted in the course of work
• Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations
• Maintain effective audio-visual discrimination and perception needed for:

• Making observations
• Reading and writing
• Communicating with others
• Operating assigned equipment
• Handling varied tasks simultaneously

• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:

• Standing or sitting for extended periods of time
• Operating assigned equipment
• Handling varied tasks simultaneously
• Bending, stooping, climbing, or lifting up to 50 pounds

• Maintain mental capacity, which allow the capability of:

• Making sound decisions
• Responding to questions
• Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES:

Minimum Education/Training:

• Bachelor’s degree from a regionally accredited institution related to student services, health education, higher education or related field

Minimum Experience:

• One-year experience working with students in a community college or university setting.

Preferred Education/Training, Experience, Skills:

• 2-3+ years’ experience working with students in a community college or university setting

Special Instructions to Applicants:

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.
• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.
• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.
• To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.