Position Overview
The Health Coverage Coordinator may be based out of the Steamboat or Craig office and will provide in-person education to help individuals apply for and enroll in health insurance and financial assistance programs, while also conducting outreach to community members and partner organizations to advance our mission and strategic goals.
Key Responsibilities
- Assist individuals in the health insurance enrollment process during and outside the open enrollment period.
- Coordinate and provide appointments to assist individuals in the enrollment process at office and community locations during and outside of health insurance open enrollment.
- Provide objective application assistance and explain and summarize detailed health insurance plans to clients.
- Support the Health Coverage Program Manager in promoting services and programs through participation in community, county, and regional events.
- Professionally connect with community members and partners to engage in efforts to improve overall health and wellbeing.
- Coordinate and participate in outreach events in Routt, Moffat, and Rio Blanco Counties and/or the northwest region to increase awareness about the Health Partnership during health insurance open enrollment.
- Identify and address barriers to health insurance enrollment to inform outreach and partner engagement strategies.
- Engage in cross-organization efforts, connecting project work to broader Partnership efforts.
- Work with low-income families, including Spanish-speaking immigrants, to identify cultural, language, and learning differences to meet client needs.
- Identify best practices and locally tailored solutions to provide health insurance enrollment information and appointments to connect county residents with health-related services, especially those experiencing health inequities and disparities.
- Collaborate with the Health Coverage Program Manager and peers to ensure all program deliverables are met and program evaluations are conducted.
- Document all outreach efforts and activities using appropriate methods.
- Complete necessary and ongoing training to be proficient at communicating access to healthcare opportunities, engagement and outreach.
- Complete necessary and continued training to support enrollment in health insurance and financial benefit programs, including SSI, SSDI, Medicaid Long-Term Care, Medicaid Buy-in for Working Adults with Disabilities, Medicaid Eligibility Appeals.
Qualifications and Requirements
- High school diploma required; bachelor’s degree preferred.
- Strong written and verbal communication skills with diverse audiences, including community members, partners, funders, and government agencies.
- Bilingual (English/Spanish) strongly preferred.
- Highly organized with strong attention to detail and follow-through; professional, punctual, and approachable.
- Self-motivated, reliable, and able to work independently.
- Familiarity with community resources, organizations, and local champions.
- Experience creating and delivering strategic communications across written, oral, and digital formats.
- Competent with Microsoft Office Suite, Google Drive, and social media/digital marketing platforms.
- Passion for social justice, equity, and treating all individuals with respect and dignity.
- Valid Colorado driver’s license, reliable vehicle, and willingness to travel.
- Able to lift up to 20 pounds and navigate stairs at site/client locations.
- Flexible schedule, including possible nights and weekends.
- Certification training provided.
- Other duties as assigned.
Supervision
The Health Coverage Coordinator is supervised by the Health Coverage Program Manager.
Compensation
This is a salaried, non-exempt position eligible for overtime pay for hours worked over 40 in a workweek, and in accordance with applicable laws.
$27.40–$29.33 per hour, depending on experience.
This position is not eligible for THP health care benefits or THP’s general PTO accrual program. The position will accrue paid sick leave in accordance with Colorado law, currently at a rate of one hour of paid sick leave for every 30 hours worked, up to 48 hours per year.