Health Coordinator - Richardson, TX

Health Care Service Corporation; Richardson (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking organization as a Health Coordinator, where you'll play a crucial role in connecting with members and guiding them through our medical management programs. This dynamic position involves research, data entry, and direct communication with members to ensure their needs are met effectively. As part of a supportive team, you'll help enhance the health and wellness of our community while enjoying a range of benefits, including flexible telecommuting options. If you're passionate about healthcare and member support, this is the perfect opportunity to make a real difference.

Benefits

Health and wellness benefits

401(k)

Pension

Paid time off

Parental leave

Disability insurance

Life insurance

Employee assistance

Paid holidays

Tuition reimbursement

Qualifications

• Experience in coordinating member needs and providing assistance.
• Knowledge of medical claims systems and terminology.

Responsibilities

• Contact members to educate them on medical management programs.
• Conduct research and perform data entry to support clinicians.

Skills

Automated systems experience

Managed care systems knowledge

Medical terminology knowledge

Customer service skills

Verbal and written communication skills

PC proficiency (Microsoft Office)

Education

1 year of college

College courses in computer science or medical field

Job description

Health Coordinator - Richardson, TX

Job Summary

This position is responsible for contacting members to inform and educate them on our medical management programs; conducting research, performing data entry, responding to inquiries from members, and supporting the clinicians in the Medical Management department with their provider and member activities.

Job Requirements

1. 1 year of college and 2 years experience with automated systems OR 3 years experience with automated systems.
2. 1 year experience with managed care system(s) or medical systems (e.g., hospital or doctor office).
3. Experience coordinating member needs, providing assistance to members, and analyzing member needs.
4. Knowledge of medical terminology.
5. Knowledge of medical claims systems.
6. PC proficiency including Microsoft Office applications.
7. Customer service skills.
8. Verbal and written communication skills, including developing written correspondence to members and other department personnel, and coaching skills to educate members on medical issues.

PREFERRED JOB REQUIREMENTS:

• College courses in computer science or the medical field.

Additional Information

This is a Telecommute (Remote) role: Must reside within 250 miles of the office or anywhere within the posted state.

Compensation

Base Pay Range: $17.75 - $27.83

Other benefits include health and wellness benefits, 401(k), pension, paid time off, parental leave, disability insurance, life insurance, employee assistance, paid holidays, tuition reimbursement, and more. Learn more at https://careers.hcsc.com/totalrewards.

Equal Opportunity Employment

We are an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.