Health Coach Call Center

Nimble Health, LLC; Northern (KY); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

LTD

AD&D

Spouse & Dependent Life

401k match

Paid holidays

Paid time off

Job summary

Nimble Health, LLC is seeking healthcare professionals for remote, full-time roles as telephonic health coaches. The team supports patient education, triage, and care navigation with a focus on Spanish-speaking patients.

Ideal candidates have 2–3 years of healthcare experience, a Bachelor’s in OT/PT or athletic training, and telephonic call center familiarity. Shift is 12:30pm–9:00pm EST, remote work from Mid to Western USA.

Qualifications

• Minimum 2–3 years of healthcare experience.
• Bachelor's Degree in OT, PT or Athletic Training.
• Experience in telephonic roles or call centers.
• Bilingual medical Spanish a plus.
• Knowledge of motivational interviewing a plus.

Responsibilities

• Triage and follow-up on patients' symptoms, treatment, and care satisfaction.
• Medical/surgical decision support and patient education.
• Review care history and reinforce treatment instructions remotely.

Skills

Healthcare experience

Bilingual Spanish

Excellent communication

Telephonic role experience

Education

Bachelor's Degree in OT/PT or Athletic Training

Job description

Are you a compassionate healthcare professional who enjoys working with patients? Do you have a degree and/or experience in OT, PT, Rehab, Sports Management or MSK related field? Do you have healthcare experience? Do you have a degree and Experience in OT, PT, Rehab, Sports Management or MSK related. Are you Bilingual? Are you looking for full time 12:30pm to 9:00pm EST Monday - Friday work from home?

Are you looking for an opportunity to use your clinical expertise in care navigation and education telephonically?

Nimble Health is a growing company looking for dedicated, compassionate health care professionals to join the team. We are looking for bilingual medical Spanish speaking health coach. Position is remote. Hours 12:30pm to 9:00pm EST.

Responsibilities include:

• Triage (initial) and follow up (subsequent) on patient’s symptoms, treatment, and care satisfaction

• Medical/surgicaldecision support

• Member education

Review care history with patients with care navigation and educational focus to reinforce current treatment instructions and/or education on additional treatment options.

Exercise clinical judgment in life and limb-threatening situations for proper connection and communication to the current treating provider or emergency medical services if warranted.

Minimum Requirements:

2 -3 years of healthcare experience

Bachelors Degree in OT, PT or Athletic training

Experience in a telephonic role, call center, telephone triage, etc.

Orthopedic, Rehab or Trauma background preferred

Excellent verbal and written communication skills, Ability to develop rapport with others,

Bilingual medical Spanish a plus

Knowledge and experience with motivational interviewing a plus

Rate for the position is: ($30.00 an hour).Full-time positions are eligible to participate in company benefits including Medical, Dental, Vision, Life Insurance, LTD, AD&D, Spouse, and Dependent Life.Retirement plan (401k) with company match, paid holidays, and paid time off.

• Medical
• Dental
• Vision
• Life Insurance
• LTD
• AD&D
• Spouse
• Dependent Life
• Retirement plan (401k) with company match
• paid holidays
• paid time off

Full time remote opportunities are available. Available shift is 12:30pm to 9:00pm EST. Looking for employees in Mid to Western USA. Company is headquartered in Tampa, Florida.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.