Bilingual Health Coach- Remote

MAXhealth; Sarasota (FL); Remote; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401k

Life insurance

Long-term disability

Paid holidays

PTO

Job summary

MaxHealth is seeking a full-time Health Coach to support our medical clinics in Florida, performing on-site and telephonic care management while ensuring HIPAA/HRS/OSHA compliance and patient confidentiality. You will assist with appointments, medical records, and billing inquiries, using basic medical knowledge to promote self-management.

Applicants must be bilingual in English and Spanish and reside in Florida.

Qualifications

• Bilingual English/Spanish required.
• 2+ years front desk or clinical experience.
• Knowledge of medical practice and computer skills.
• Excellent written and verbal communication in English and Spanish.

Responsibilities

• Perform care management on-site and via telephone as needed.
• Answer incoming calls and resolve inquiries related to appointments, records, or billing.
• Maintain HIPAA, HRS and OSHA compliance and confidentiality.

Skills

Bilingual English/Spanish

Education

Healthcare certs (FL)

Job description

To be considered for this position, all candidates must be bilingual English/Spanish and reside in the state of Florida.

Primary hours are Mon-Fri 8:00am-5:00pm. Evenings, weekends, or holidays may be required based on business needs.

Starting Salary- Up to $20.00 an hour.

MaxHealth looking to hire a full-time Health Coach to assist our medical clinics. Activities include performing care management functions on-site and/or telephonically as the need arises and maintaining compliance with HIPAA, HRS and OSHA standards and observing strict confidentiality standards when dealing with patients and patient information. You will primarily answer incoming calls and provide resolution to those calls whether related to appointments, clinical or referral questions, medical records or billing inquiries. Health Coaches promote patient self-management utilizing basic medical knowledge, experience and skills to ensure appropriate utilization of resources and quality outcomes.

JOB QUALIFICATIONS

• LSCSW, LPN, Medical Assistant and/or Certified Nurse Assistant certification/licensure as per State of Florida or Front desk experience a minimum of 2+ years.

• Knowledge of medical practice and excellent computer skills are required.

• Must be able to communicate effectively both orally and written in English and Spanish.

• Ability to demonstrate positive customer service skills.

• This position earns a competitive wage, depending on experience. We provide fantastic benefits, including health benefits, a 401k plan, life insurance, long-term disability, paid holidays, and PTO (paid time off)!

ABOUT MAXHEALTH

MaxHealth is dedicated to simplifying healthcare and ensuring healthier futures-for our patients and our people.

Founded in 2015, MaxHealth is a leading primary care platform focused on delivering high‑quality, integrated, value‑based care to adults and senior patients throughout Florida. Today, we support more than 70,000 value‑based care patients through a growing network of more than 55 owned clinics and 30 affiliated practices across central and southern Florida.

Our success is driven by our people. MaxHealth is home to a diverse, multidisciplinary team of more than 700 employees-including primary care providers, specialists, clinical staff, and corporate professionals-who are united by a shared purpose: to make healthcare simpler, more compassionate, and more human.

We are proud to offer a workplace that supports career growth, internal advancement, and work‑life balance, with regular weekday office hours and a strong commitment to employee wellbeing.

At MaxHealth, team members are encouraged to grow their skills, pursue leadership opportunities, and build long‑term careers in an environment where their contributions truly matter.

MaxHealth also partners with like‑minded independent providers, leveraging our platform to expand access to high‑quality care while preserving the personalized relationships that define great medicine.

Our values guide everything we do:

we are customer‑centered, compassionate, results‑driven, proactive, collaborative, and adaptable. These values shape not only how we care for patients, but how we support one another as colleagues.

Our mission is simple:

to deliver quality care, a simplified experience, and happiness-one patient, and one team member, at a time.

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