Health Center Manager (RN)

One to One Health; New Orleans (LA); On-site; USD 50,000 - 70,000; Full time

Job summary

One to One Health is looking for a dedicated Health Center Manager for its clinic at Caesars in New Orleans, LA. The role involves overseeing clinical operations, managing staff, and ensuring quality patient-centered services.

The ideal candidate will have strong organizational skills and a commitment to providing high-quality care. Preferred qualifications include a high school diploma, two years of relevant experience, and leadership skills.

Strong verbal and written communication skills are essential.

Qualifications

• Two years of medical office experience required.
• Working knowledge of outpatient clinic workflow and scheduling.
• BLS Certification is required.

Responsibilities

• Manage staff scheduling, operations, and supervision of the clinic.
• Monitor patient feedback and resolve complaints.
• Coordinate all clinical services and ensure HIPAA compliance.

Skills

Strong communication skills

Proficient in basic technology

Organizational skills

Supervisory and leadership skills

Ability to learn EMR systems

Education

High school degree or equivalent

Associate’s degree in a related field

Tools

Microsoft products

Job description

Job Details: Location: Caesars - Harrahs - New Orleans, LA 70130. Position Type: Full Time. Shift: Day.

Position Summary

One to One Health is seeking a dedicated Health Center Manager to join our clinic team located at Caesars/Harrah in New Orleans, Louisiana. This role is central to ensuring efficient, high‑performing clinical operations as a Health Center Manager, overseeing daily workflows and supporting care teams to deliver coordinated, patient‑centered services. The position requires strong organizational and leadership skills, attention to detail, and the ability to drive operational excellence in a dynamic, fast‑paced environment. The ideal candidate is dependable, proactive, and committed to fostering a positive patient and staff experience while upholding the highest standards of quality, efficiency, and compassionate care.

ESSENTIAL FUNCTIONS

• Responsible for the day‑to‑day staff scheduling, operations, and supervision of the assigned clinic and all its employees. Ensure staff is working productively and professionally.
• Responsible for ensuring the accuracy of timesheets and approving them prior to payroll deadlines.
• Responsible for ensuring patient needs are met. Monitors patient feedback and leads the process of resolving complaints and service issues.
• Monitor patient throughput, wait times and satisfaction; implement and evaluate improvement projects as necessary.
• Responsible for the coordination of all clinical services including, but not limited to, patient access, scheduling, EMR management, and supply management.
• Responsible for ensuring compliance with HIPAA.
• Serve as on‑site resource to support patients, staff and providers and train new team members.
• Ensure that office facilities and equipment are well maintained.
• Communicate effectively and immediately to management regarding site and staff issues, including escalating staff, patient or facility issues.
• Collaborate with clinical leaders on staff reviews, feedback and disciplinary action.
• Assist with other duties as assigned.

REQUIRED SKILLS/KNOWLEDGE

• Strong communication skills, including active listening and empathy.
• Proficient in basic technology (Microsoft products, etc).
• Ability or willingness to learn basic Electronic Medical Record (EMR) systems.
• Ability to multi‑task and work independently with excellent organizational skills.
• Must possess a strong sense of professionalism.
• Excellent organizational skills and attention to detail.
• Strong supervisory and leadership skills.
• Ability to read, write, and communicate the English language.
• Ability to effectively communicate both orally and in writing.
• Ability to follow written or verbal step‑by‑step instructions.
• Ability to concentrate, think, and learn.
• Physical ability to hear, see, sit, stoop, kneel, crouch, reach, lift, push, and pull.

QUALIFICATIONS/EXPERIENCE

• High school degree or equivalent required; associate’s degree in a related field preferred.
• Two years of medical office experience.
• Working knowledge of outpatient clinic workflow and scheduling.
• Willing to travel between multiple sites.
• BLS Certified.
• Active LPN or RN license preferred.
• At least two years of supervisory experience in a medical office or outpatient setting preferred.