Health Center Assistant - Central West End 9.4.26

Ppgr; St. Louis (MO); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Paid Parental Leave

Retirement plan

Well-being reward

Paid Time Off

Life insurance

Job summary

Planned Parenthood Great Rivers seeks a Health Center Assistant to support comprehensive reproductive healthcare in Central West End, MO. This role works under the Health Center Supervisor as part of a collaborative care team.

You will perform patient intakes, education, basic lab work, and administrative duties, while upholding HIPAA and OSHA training. The position offers 40 hours weekly, 8-hour shifts, and a strong benefits package including paid parental leave.

Qualifications

• High School Diploma required.
• Experience in customer service or healthcare preferred.
• MA certification preferred; phlebotomy is a plus.
• Experience with Epic electronic health records.

Responsibilities

• Assist licensed medical staff with reproductive care as needed.
• Perform patient medical and social history intakes and provide education as indicated.
• Complete basic lab work and follow procedures as required.
• Answer phones, schedule appointments, transfer records, and maintain health center records.
• Provide non-judgmental pregnancy options counseling and referrals as appropriate.
• Maintain HIPAA and OSHA training and complete required trainings.

Skills

Customer service experience

Healthcare experience

Communication skills

Education

High School Diploma

MA Certification

Tools

Epic

Job description

PLANNED PARENTHOOD GREAT RIVERS

JOB TITLE: Health Center Assistant

LOCATION: Central West End, MO

REPORTS TO: Health Center Supervisor

FLSA: Full-time, Benefits eligible

Must have or obtain the Flu, COVID Vaccines!

COMPENSATION and BENEFITS

$18-$18.70/HR

Planned Parenthood Great Rivers (PPGR) offers a robust benefits package.

• Employer Paid:
• Healthcare: Employee pays approximately $25 per pay period
• Vision: Employee pays approximately $4 per pay period
• Dental: Employee pays approximately $5 per pay period
• Life Insurance: Up to $100,000
• Mail in pharmacy benefits
• Well-being reward: $200
• Paid Parental Leave: 8 weeks of full salary after the event (birth or adoption)
• Retirement plan with up to 6% contribution after 1 year of employment
• Generous Paid Time Off: 6 Sick Days, 10 Vacation Days, 7 Care for You Days, 9 Holidays
• Employee Paid/Voluntary Benefits Include:
• Aflac: Short-Term Disability, Accident Policy and Hospitalization Policy
• Life Insurance additional coverage up to $100,000

POSITION PURPOSE:

The purpose of this position is to support the delivery of comprehensive sexual and reproductive healthcare at Planned Parenthood Great Rivers. This role requires a combination of skill and flexibility, as well as a willingness to work as a collaborative and inclusive member of a team. This role requires a compassionate individual with demonstrated communication skills and clinical proficiency.

Planned Parenthood believes that reproductive self-determination and the right to privacy are core human freedoms. Our mission is to provide comprehensive sexual health care through the provision of education, advocacy and clinical services that are affordable, accessible and available to all women, men and youth in the community, regardless of the individual's income, race, marital status, religion, gender identity, sexual orientation or residence.

Prospective Candidates:

• A strong commitment to Planned Parenthood’s mission and values
• The ability to demonstrate respect, relate to, and care for diverse populations and communities
• Excellent customer service skills and a commitment to providing the highest quality of compassionate care for patients
• Demonstrated clinical proficiency, organizational, analytical, and interpersonal communication skills

QUALIFICATIONS:

• High School Diploma
• Experience in customer service or health care preferred
• MA Certification preferred, Phlebotomy a plus
• Experience with Epic

SCHEDULE:

• Monday – Saturday; 40 hours a week, 8-hour shifts

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Consistently demonstrate appropriate service behaviors in interactions with patients and colleagues and practices In this Together and Service Standard values
• Actively contribute to an inclusive workplace culture by working collaboratively as a valued member of the care team
• Proactively work to resolve conflict and perform service recovery, as needed
• Administrative duties include answering phones, making appointments, taking messages, transferring records for patients, and ensuring completion of health center records and required forms
• Perform patient medical and social history intakes and provide education as indicated for the services patients are seeking, as directed by the supervisor/clinician on duty
• Complete basic lab work and follow procedures as required
• Provide patients with non-judgmental pregnancy options counseling and make referrals for services based on the patient’s choice
• Assist licensed medical staff with the delivery of reproductive care as needed
• Perform all recordkeeping duties related to patient care with accuracy
• Perform housekeeping and stocking duties as needed
• Complete HIPAA and OSHA training and other training as required
• Travel to other health centers within the affiliate as needed

PPGR maintains a strict policy prohibiting discrimination on the basis of race, color, religion, sex, pregnancy or pregnancy-related conditions, age, sexual orientation, gender identity or gender expression, economic background, national origin, citizenship, disability, marital or relationship status, military service or veteran status, or any other characteristic protected under applicable federal, state or local law.