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Lakshmi Bai
(930) 204-2945
lakshmibai@email.com
Encino, CA 48992
A patient-centered Phlebotomist with eight years of clinical experience, specializing in laboratory operations, patient relations, and specimen handling. Adept at performing venipunctures and capillary punctures with a 99% accuracy rate.
Professional ExperienceHead Phlebotomist, Cedars Sinai South Plaza Drawing Lab, Los Angeles, CA
April 2015 – Present
Phlebotomist, UCLA Clinical Laboratory Services, Encino, CA
August 2013 – April 2015
Phlebotomy Training and Certification Program, June 2013
Phlebotomy Training Specialists, Culver City, CA
To write an eye-catching health care support resume, highlight your unique patient care delivery and clinical operations background. In this guide, we’ll walk you through the essential components of a compelling resume that showcases the strongest aspects of your qualifications and experience. You’ll be well-equipped to create a resume that opens doors and reflects your unwavering commitment to the well-being of others.
You only have a moment to make a memorable first impression on the person reviewing your resume — make sure it counts. To grab their attention, craft a strong, short, professional summary at the top of your resume, which paints you in a good light and communicates the key skill sets the organization is looking for.
For example, you could emphasize your phlebotomy expertise by citing a high accuracy rate or an advanced knowledge of infection prevention protocols. Even if the hiring manager isn’t familiar with the exact process of venipuncture, it still comes off as impressive.
A Psychiatric Aid with 15 years of experience providing compassionate care to patients suffering from mental illness, developmental disabilities, and cognitive disorders. A proven track record of coordinating with multi-disciplinary teams to develop ideal care plans.
An Occupational Therapy Assistant with three years of experience delivering compassionate care to patients living with disabilities. A proven track record of delivering rehabilitative services and physical therapy to improve quality of life for patients and achieve healthcare goals.
Submitting a generic resume will limit your chances of landing the interview. To succeed during the job search, provide valuable insights to illuminate your advanced knowledge and medical expertise within your field. Although you’ll need to mention your day-to-day responsibilities, make your accomplishments the focal point of your professional experience section.
Remember to quantify your health care achievements using specific numbers, data, and metrics. For example, if you contributed to increased patient satisfaction or positive outcomes, include a percentage to back it up. You could also draw attention to the number of patients you treated or the size of the hospital to establish a sense of scope for the reader.
Psychiatric Aide, Eastern New Mexico Medical Center, Roswell, NM
March 2016 – Present
Occupational Therapy Assistant, North Shore Rehabilitation, Port Jefferson, NY
July 2018 – Present
While your education may be important when applying as a health care support worker, a higher education isn’t always required. It’s common for some support services to get on-the-job training or require certain certifications rather than a specific degree.
Depending on their role and responsibilities, a health care support worker may need specific certifications and licenses to demonstrate their competence and qualifications. If you aren’t certified, you may want to look into the process to make yourself a more compelling applicant.
Some standard certifications and licenses that a health care support worker might have are the Certified Clinical Medical Assistant (CCMA) or Certified Nursing Assistant (CNA). However, there may be other requirements depending on the health care support worker’s state, employer, or specialty. Therefore, it is advisable to research the specific criteria and regulations for the desired position before pursuing any certification or license.
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It’s common for employers to use applicant tracking systems (ATS) as the first step in the hiring process. These systems scan your resume for key skills and action verbs that closely match what the hiring manager seeks in an employee. So it’s a good idea to customize your resume to every job you apply for. The better you match the job description, the more likely you can get your foot in the door and have a chance to prove yourself in an interview.
Key Skills and Proficiencies
Activities of daily living (ADLs) Acute care
Case management Clinical operations
Communication Compassionate care
Electronic medical records (EMR) Geriatric care
Health Insurance Portability and Accountability Act (HIPAA) In-home care
Medication administration Nutrition
Oncology Patient advocacy
Patient-centered care Patient management
Pediatric care Relationship building
Vital sign monitoring Wound care
As a health care professional in a support role, many responsibilities involve interfacing with patients directly during treatment. Highlight specific examples of communicating with patients empathetically and compassionately to show hiring managers you can handle serious health care situations. In the example below, the candidate emphasizes their ability to resolve conflict and manage patients who have serious psychological disorders:
Submitting a generic resume will limit your chances of landing the interview. To succeed during the job search, provide valuable insights to prospective employers that will illuminate your advanced knowledge of medical expertise within your specific field. Notice how, in the example below, the candidate showcases their background in providing physical therapy to athletes.
They mention their history of treating injuries to ACLs and medial MCLs, which are extremely common among these types of patients. Specific information about their employment history helps prospective employers better understand the candidate’s medical expertise and could be particularly valuable if the practice specializes in treating these injuries.
When picking a resume template as a health care support worker, remember the template should be professional and easy to read. Avoid flashy colors, overly decorative fonts, or bulky graphics that may distract the reader from your content. Opt for a single-column template that allows you to control the flow of information and conserve valuable page space. Remember, your resume is often the first impression you make on a potential employer, so ensure it’s well-written and professional-looking.
It can be hard not to repeatedly use the same words and phrases when describing your job and duties, especially within the health care industry. Differentiating your usage of action verbs can enhance the readability and impact of your bullet points. To avoid sounding like a broken record, here are some common action verbs to use in your resume:
Administered Assisted
Communicated Conducted
Coordinated Delivered
Developed Diagnosed
Drove Enhanced
Evaluated Identified
Implemented Improved
Interfaced Partnered
Performed Provided
Resolved Treated
Health care support encompasses several professions, from phlebotomists and orderlies to home health care aides. They’re all poised to play a more significant role in the U.S. workforce during the coming decades. The need for home health care and personal care aides, for example, is projected to grow by 25% over the next decade, according to the Bureau of Labor Statistics .
An increase in jobs, however, doesn’t mean you won’t face competition when you apply for a position in health care support. It is important to align your resume with the job description to increase your chances of landing the interview. Include medical terminology and skill sets demonstrating your unique health care industry specializations. Also, ground your expertise in specific accomplishments, as you won’t generate traction during the job search if your resume doesn’t paint a compelling picture of your professional history.
Reverse chronological format is suitable for a health care support resume because it allows you to showcase your most recent and relevant work experience in the health care field. This approach demonstrates your skills, achievements, and professional development clearly and concisely. It can also help you highlight your career progression and show employers you are current with the latest trends and practices in the health care industry.
Generally, a health care support resume should be one page for candidates with fewer than 10 years of experience. A two-page resume is acceptable if you’re a seasoned professional with extensive accomplishments—but only if it provides meaningful details that strengthen your application. Tailor your content to the job, focusing on your most relevant qualifications.
Work history should typically cover the last 10 to 15 years . Older positions can be excluded or briefly summarized unless they’re highly relevant. A concise, focused resume demonstrates your ability to prioritize and communicate effectively.
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Once you’re done with your resume, a good way to finish it before sending it off to your prospective employer is to add a cover letter. This is a great opportunity to speak directly to the hiring manager and explain why you’re the best candidate for the job.
Certified Professional Resume Writer (CPRW)
Frank Hackett is a professional resume writer and career consultant with over eight years of experience. As the lead editor at a boutique career consulting firm, Frank developed an innovative approach to resume writing that empowers job seekers to tell their professional stories. His approach involves creating accomplishment-driven documents that balance keyword optimization with personal branding. Frank is a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers and Career Coaches (PAWRCC).