Health Care Program Manager

Reasors Food Stores; Everett (WA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Sign-on bonus

Paid vacation

Sick leave

Health Savings Account

401K matching

Life Insurance

Job summary

Sunrise Services, Inc. is seeking an experienced Health Care Program Manager to lead the Sunrise Supported Living program in Washington. You will supervise Health Care Coordinators and Medication Technicians and coordinate training and care strategies.

This role requires strong leadership, 3 years in Social Services, and a valid WA driver’s license; travel within WA to meet clients is expected. Competitive pay, sign-on bonus and comprehensive benefits are offered.

Qualifications

• High School Diploma or Equivalent required.
• Bachelor’s degree or Master’s degree preferred.
• 3 years’ experience in Social Services or related field/experience.
• 1–2 years of management/leadership experience.
• Valid Washington State driver’s license and clean driving record.

Responsibilities

• Manage Health Care Coordinators and Medication Technicians ensuring effective services and compliance.
• Coordinate training and information sharing among care teams and supervisors.
• Act as a spokesperson for assigned programs within and outside the company.
• Work on-call and outside business hours as needed.
• Oversee and ensure documentation and records comply with HIPAA and policy.

Skills

People skills

Leadership

Time management

Communication

Driving

Education

High School Diploma or GED

Bachelor's degree

Master's degree preferred

Tools

Microsoft Office

HIPAA compliance

Job description

• Base Pay $25.00 - $31.00 / Hour
• Other Compensation $1,500 sign on bonus!

Description

Sunrise Services, Inc. is seeking an experienced individual with a positive, proactive and priority-focused perspective. Be the next Health Care Program Manager on our Supported Living team!

Come join a dynamic, team-driven environment, that features an abundance of opportunity for growth and development! At Sunrise, you not only start a job, but a career that truly makes a difference in the lives of others!

About the Program:

The Supported Living Program (SL) provides community living services for adults with a wide range of disabilities and mental health challenges. The SL program promotes self-determination, independence, and competence for clients.

General Responsibilities:

Manage community living instruction and support services for participants with developmental disabilities who may also have mental illnesses and sexual, criminal, or other challenging issues . Manage Health Care Coordinators and Medication Technicians by ensuring the effectiveness of services and compliance with all health care needs . Coordinate training and information sharing between Direct Care Supervisor ’s , Program Managers, the After Hours Team, Staffing Team, Behavioral Team , and Health Care Team. Act as a spokesperson for assigned programs, both within and outside of the company. Work outside of business hours when On-Call and Direct Care Supervisor’s , After Hours Coordinator’s , or other client advocates are not available.

Essential Functions:

• Ensure that all of your staff are promoting a People First attitude and complying with client service plans.
• Report regularly to the Supported Living Program Director on client and staff needs and implement changes as necessary.
• Assessment and analysis. Initiates data collection and analysis that includes pertinent objective and subjective data regarding the health status of the residents. Responsible for ongoing resident assessment, including assimilation of data gathered from RN’s, LPNs and other members of the health care team .
• Oversee compliance and implementation of appropriate records , tracking mechanisms, reports, and documentation.
• Maintain knowledge of and interact individually with program clients . Consult with Program Managers and Direct Care Supervisor’s as necessary to develop and revise strategies and plans for the most effective care and development.
• Interact appropriately with and guide coordination with governmental agencies , family and community members, and social service agencies.
• Supervise and train the Health Care teams . Orient, train, and evaluate the performance and behavior of Health Care Coordinators and Medication Technicians .
• Regularly review Sunrise d ocuments to ensure they comply with client service plans, WACs, DDA policy and promote client power and choice. This includes documents such as annual consents, fall harm reduction plans or other health and safety protocols, and other necessary documents.
• Assist with developing policy that clearly outlines the procedures staff are to carry out each time a client presents with any health symptoms outside of their baseline presentation or when a client demonstrates a change in condition.
• Record keeping documentation of all client files following company guidelines and HIPAA.
• Ensure all appointments have their assigned Health Care Coordinator available to assist with the appointment.
• Transport clients in personal vehicle or when not viable , company owned vehicle to appointments when required .
• Local travel in WA to meet new clients.
• Travel to Snohomish and Skagit County to meet current clients.
• Observe client’s functional conditions and report changes immediately to Program Managers and the SL Director.
• Investigate and report incidents, accidents, and/or problems involving clients and staff . Determine causes and identify steps for preventing repetition.
• Ensure that notifications are made to the appropriate agencies in a timely manner . Such as reports to RCS or DDA, client therapists or other care team members, or HR in the case of employee injuries.
• Respond promptly to Urgent Call Center calls during all On-Call hours. Collaborate with them to problem solve, make supervisory calls, and assist with plans to utilize the available resources efficiently.
• Work direct care shifts whenever necessary to ensure required or appropriate staffing . Be aware of different staffing requirements between programs. This may also include medication coverage shifts, or nurse delegated medication coverage.
• Participate in specialized training and other professional development activities.
• Perform o ther duties as assigned.

Skills and Abilities:

• Have knowledge of and advocate for both client and staff rights.
• Effective time management and ability to self-manage in order to balance regular tasks with emergencies that may arise.
• Must be able and wi lling to drive in inclement weather.
• Basic skills with Microsoft Office products including Word, Excel, Access , Teams and Outlook. Willingness to learn company - specific software.
• Ability to type at least 40WPM
• Strong verbal and written communication skills and demonstrated leadership ability.
• Demonstrates strong leadership skills, flexibility and ability to quickly problem solve.
• Able to perform occasional light lifting up to 20 pounds , plus lifting and transferring of Clients as needed. Able to navigate stairs in multi-story buildings where buildings are without the use of functioning elevators.

Education :

High School Diploma or Equivalent required. Bachelor’s degree or Master’s degree in Social Services or similar field strongly preferred. May substitute relevant experience for education on a year for year basis.

Experience :

3 years’ experience in Social Services or related field/experience. 1 or 2 years management experience or leadership experience . Experience working with clients with developmental disability preferred.

Licensure/Certification:

• DSHS background check clearance and federal fingerprinting required .
• Obtain CPR/ First Aid Certification and NAR within 90 days of hire.
• Attend and complete Buzz on Adult Learning and Peer Coaching training course within the first 90 days of hire or advancement.
• Become Nurse Delegated for all clients within 6 months of becoming delegable .
• Complete additional clearance requir ements for Community Protection within 6 months of hire.
• Must have a current Valid Washington State Driver’s License and must have and maintain a driving record that meets company driving requirements and policy.
• Attend training required by applicable laws .

Other Considerations:

• At least 18 years of age.
• $50,000 automobile liability insurance.
• Independent and systems thinking.
• Must have reliable transportation or a personal vehicle.

Shift:

Monday- Friday: 8am-5pm

Compensation:

• $25-$31/hr
• Wages are determined by applicable industry experience, education, and certifications/licensure.
• $1,500 sign on bonus!
• Paid vacation - Earned at .04 per hour worked for hourly employees, and 6.67 per month for salary (equates to about 2 weeks per year for full-time employees)
• Sick Leave - 1 hour per 40 hours worked (equates to about 52 hours for full-time)
• Holiday pay, with 8 holidays observed
• Paid ‘Floating’ Holiday to be used on a day of choice
• Health Savings Account
• Health Reimbursement Arrangement
• Basic Life & AD&D insurance
• WA Paid Family Medical Leave
• Employee Assistance Program
• Pet Insurance
• Legal & IDShield
• Accident, Critical Illness, & Hospital Insurance
• 401K (Currently matching 50%)
• Life Insurance
• College savings plan

Smart Connect

KisX

Perks at work

Husk

Why Sunrise Services Inc?

• An abundance of opportunity for growth and development
• Competitive benefits and Compensation plan
• Making a true difference in the community, and the lives of vulnerable individuals

To comply with Federal law, Sunrise Services participates in E-Verify. All newly hired employees are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility. We are an Equal Employment Opportunity Employer.