Staffing Specialist

Sunrise Services; Everett (WA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, & vision plans

Paid Vacation

Sick Leave

Holiday pay

401K

Life Insurance

WA Paid Family Medical Leave

Job summary

Sunrise Services, Inc. is seeking a Staffing Specialist for our Supported Living program in Washington. You will match Direct Support Professionals to client homes, schedule shifts, and ensure compliance with WAC and internal policies.

The role requires a Bachelor’s degree in Human Services and 2 years of related experience, with strong communication and organizational skills. Competitive benefits accompany a Monday–Friday schedule and hourly compensation of $22–$24.

Qualifications

• Bachelor’s degree in Human Services or other appropriate field preferred.
• Two years of experience in human services or staffing/scheduling required.
• Ability to sit for extended periods and lift up to 10 pounds.

Responsibilities

• Review hiring packets and match DSP candidates to vacancies.
• Assess staffing needs for each client and ensure compatibility.
• Schedule DSPs to open shifts and maintain client staffing coverage.
• Track trainings, certifications, and compliance per WAC and Sunrise policy.
• Utilize UKG for timesheets, overtime, and attendance tracking.
• Maintain accurate DSP staff schedules and attendance records.

Skills

Communication

Customer service

Detail oriented

Time management

Problem solving

Team collaboration

Diversity awareness

Education

Bachelor’s degree in Human Services

Tools

Microsoft Word

Excel

Access

Scheduling software

Job description

Sunrise Services, Inc. is seeking a Staffing Specialist for our Supported Living program!

Come join a dynamic, team-driven environment that features an abundance of opportunity for growth and development! At Sunrise, you start not only a job but a career that truly makes a difference in the lives of others!

Looking to make a difference in the community? This is for you!

About the Program

The Supported Living Program (SL) provides community living services for adults with a wide range of disabilities and mental health challenges. The SL program promotes self-determination, independence, and competence for clients. Match Direct Support Professionals with program clients. Track and schedule training and compliance for Direct Support Professionals (DSP). Create and maintain master and real time schedules. Coordinate with other staff to ensure client’s staffing needs are met at all times.

Duties & Responsibilities

• - Review hiring packets from recently hired potential Direct Support Professional (DSP) candidates and match them with vacancies at Client homes.
• Assess and evaluate the unique staffing requirements of each individual client by working closely with staff by referring to specific and written client staffing requirements and needs to ensure client and staff compatibility.
• Schedule new qualified DSPs to open shifts at client homes by matching individual and unique client needs and requirements with the individual DSPs unique qualifications, attributes, and personality. Understand that the emphasis when matching a DSP to a client will be to optimize self-determination, personal choice, personal and community status, interpersonal relationships, preventive health, and safety for the client.
• Receive site staffing allocations from the Program Director and collaborating with CLF, Program Coordinators, and Program Director to meet the established site allocation. Notifying site supervisory staff of any changes to allocation and collaborating to come to a common solution that best meets the staffing needs and requirements of the clients.
• Assess, track, and schedule all required employee trainings as guided by the WAC. Track changes to training curriculums. Efficiently track recurrent trainings. Assess, track, and renew required certifications such as NAR, NAC, HCA-C certification. Track and maintain special program qualifications and requirements for the LSR youth home as directed by state agencies such as RCS, DDA, DCYF, & WAC. Maintain and keep current MicroStaffer records for all required and completed trainings. Conduct regular employee files audits to confirm accurate and appropriate documentation within WAC and Sunrise compliance. Instruct miscellaneous training classes as needed.
• Process various paperwork such as training documentation, leave requests, and orientations.
• Create and maintain accurate DSP staff schedules Monitor DSP overtime.
• Fill open shifts that have been vacated due to Call-ins, Leave Requests, Resignations, Drop Shifts, and Administrative Leaves etc. on a daily and/or a weekly basis. Utilize creative thinking when covering difficult shifts, including team coordination and collaboration with team members as needed. Track and maintain electronic files for all DSP attendance concerns. Coordinating with Human Resources, staff supervisor, and program Director as needed on DSP attendance.
• Utilize UKG to approve all DSP timesheets, run reports, monitor overtime, and report fraudulent activity to Human Resources, CLF, Program Coordinator, and Program Director. Conduct hands‑on UKG training and retraining with DSP staff.
• Train and assist new Client/Staff Matching Specialists in Sunrise Policy & Procedure as well as the Staffing Department procedures.
• Exercise sound judgment in rapidly changing and challenging circumstances. Respond quickly to unanticipated and frequent shift vacancies. Assess and evaluate shifting client needs as well as the skills, abilities, and qualifications of employees and candidates.
• Ability to work well in a team based setting, utilizing team coordination and cohesion to ensure the clients we serve have appropriate staffing coverage at all times.

Essential Requirements: (Any Equivalent Combination of Knowledge, Skills, Abilities, Education, and Experience)

• Education & Experience: Bachelor’s degree in Human Services or other appropriate field preferred. Two years of experience in human services or in staffing or scheduling field required. Any other acceptable combination of education and experience may be substituted for the above requirements.
• License: Valid WA state driver's license, car insurance with a minimum amount of $50,000 of liability coverage, and a 1-year driving record.
• - Other Considerations:
• - - DSHS background clearance required.
• Ability to sit for extended periods of time.
• Ability to lift up to approximately 10 pounds
• Able to operate personal computer, as well as standard calculator to perform simple math functions.
• Skill using Microsoft Word, Excel and Access software. Ability to learn and utilize scheduling and other essential software.
• Strong verbal and written communication skills.
• Customer service oriented.
• Must be detail oriented, and have strong organization skills as well as time-management, documentation, and problem-solving skills.
• Ability to work effectively in an ever-changing, fast paced environment.
• Must be creative, flexible, and dependable and maintain a positive attitude at all times.
• Ability to work well with diverse populations essential. Able to establish and maintain appropriate and professional working relationships with peers, staff, supervisors, and clients.

Compensation

• $22 - $24 per hour
• Wages are determined by applicable industry experience, education, and certifications.

Schedule

Monday - Friday, 8am - 4:30pm

Benefits

• Medical, dental, & vision plans
• Paid Vacation - Earned at .04 per hour worked for hourly employees, and 6.67 per month for salary (equates to about 2 weeks per year for full-time employees)
• Sick Leave - 1 hour per 40 hours worked (equates to about 52 hours for full-time)
• Holiday pay, with 8 holidays observed
• Paid ‘Floating’ Holiday to be used on a day of choice
• Health Savings Account
• Health Reimbursement Arrangement
• Basic Life & AD&D insurance
• WA Paid Family Medical Leave
• Employee Assistance Program
• Pet Insurance
• Legal & IDShield
• Accident, Critical Illness, & Hospital Insurance
• 401K (Currently matching 50%)
• Life Insurance
• College savings plan

Why Sunrise Services Inc?

• An abundance of opportunity for growth and development
• Supportive, Team-driven culture
• Competitive benefits and Compensation plan
• Making a true difference in the community and the lives of vulnerable individuals

To comply with Federal law, Sunrise Services participates in E-Verify. All newly hired employees are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility. We are an Equal Employment Opportunity Employer.