Health Care Navigator

Community Health Associates LLC; Yuma (AZ); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Comprehensive health insurance plans

Professional development opportunities

Paid time off and company holidays

Descripción de la vacante

Community Health Associates is seeking a Health Care Navigator to provide in-home and community-based behavioral health support. The role includes coordinating services, leading rehab activities, and helping families implement care plans under supervision.

You will work with the clinical team to reduce crises, support integration, and promote life skills in members and families across settings. This position requires a high school diploma and valid AZ driver’s license.

Formación

• High School Diploma or GED required.
• Must be at least 21 years of age.
• Must be able to obtain a Level One Fingerprint Clearance Card.
• Reliable transportation, clean driving record, Arizona driver’s license, and current personal automobile insurance.
• Bilingual preferred.

Responsabilidades

• Assists members in accessing and maintaining services to support community integration and individualized service plan goals.
• Addresses members’ immediate needs to minimize crises, prevent hospitalization, and promote integration.
• Meets agency production standards and supports team efforts in achieving case rates and intake follow-ups.
• Documents member and family progress and service contacts within 24 hours using the DAP format in the electronic health record.
• Collaborates with families and the clinical team on member progress and participates in treatment and discharge planning.
• Identifies and advocates for necessary support and rehabilitation services to reduce hospitalization risk.
• Facilitates group activities to help members and families develop skills for behavior improvement and recovery support.
• Conducts home and community visits, attends team meetings, and travels locally using a personal vehicle.
• Provides early morning or evening support to families as needed to support the needs of the individual and family.
• Assists members in scheduling and following up on physical health care services, including preventative care.
• Attends Clinical Supervision meetings for 1 hour every other week or more frequently if recommended by the clinical supervisor.
• Completes special assignments and other duties as assigned.

Conocimientos

Communication

Problem solving

Teamwork

Multitasking

HIPAA knowledge

Educación

High School Diploma or GED

Descripción del empleo

Community Health Associates welcome applications from individuals of all backgrounds and experience. We strongly encourage applications from diverse backgrounds to apply.

Position Summary

A Health Care Navigator (HCN) is a trained behavioral health para-professional providing 24/7 support and rehabilitation services to members in their homes and communities. Under clinical supervision, the HCN assists with member and family rehabilitation to reduce crises, prevent hospitalizations, and promote community integration. They offer various services, including skills training, family support, employment assistance, transportation, and care coordination. The HCN leads rehabilitation and support groups and activities focused on improving life skills, parenting abilities, and behavior management. They work individually or in groups in homes or community settings, collaborating with the Manager, Clinical Supervisor, and Care Coordinator to implement individualized service plans tailored to members’ needs and preferences. Additionally, the HCN may participate in community education and outreach efforts as needed.

Primary Duties/Responsibilities

• Assists members in accessing and maintaining services to support community integration and individualized service plan goals.
• Addresses members’ immediate needs to minimize crises, prevent hospitalization, and promote integration.
• Meets agency production standards and supports team efforts in achieving case rates and intake follow-ups.
• Documents member and family progress and service contacts within 24 hours using the DAP format in the electronic health record.
• Collaborates with families and the clinical team on member progress and participates in treatment and discharge planning.
• Identifies and advocates for necessary support and rehabilitation services to reduce hospitalization risk.
• Facilitates group activities to help members and families develop skills for behavior improvement and recovery support.
• Conducts home and community visits, attends team meetings, and travels locally using a personal vehicle.
• Provides early morning or evening support to families as needed to support the needs of the individual and family.
• Assists members in scheduling and following up on physical health care services, including preventative care.
• Attends Clinical Supervision meetings for 1 hour every other week or more frequently if recommended by the clinical supervisor.
• Completes special assignments and other duties as assigned.

Minimum Qualification

• High School Diploma or GED required. Must be at least 21 years of age. Must be able to obtain a Level One Fingerprint Clearence Card. Reliable transportation, clean driving record, Arizona driver’s license, and current personal automobile insurance required. Bilingual preferred.

Skills

• Excellent communication skills, including patience, objectivity, and a nonjudgmental attitude. Strong problem-solving abilities and a willingness to learn about community resources. Team-oriented with good interpersonal skills and a positive attitude. Ability to follow clinical and office protocols; strong multitasking skills. High level of patience, empathy, and courtesy when interacting with members. Strong listening skills to understand verbal issues and assess problem severity. Willingness to receive supervision and follow directives. Database skills and knowledge of HIPAA and healthcare regulations.

Benefits

• Competitive salary.
• Comprehensive health insurance plans.
• Professional development opportunities.
• Paid time off and company holidays.

Company Culture

At Community Health Associates, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that diverse teams drive innovation and success. We welcome applicants from all walks of life and encourage you to share your unique perspective