Health Care Assistant / Medical Assistant

Planned Parenthood of Northern New England; Topsham (ME); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a trusted health care provider in Topsham as a Health Care Assistant / Medical Assistant. This full-time role is vital to delivering comprehensive sexual and reproductive health services and requires both administrative and clinical skills. You will support an inclusive environment by assisting diverse patients and ensuring high-quality, patient-centered care. Enjoy benefits like paid training, generous paid time off, and a collaborative workplace focused on community health care.

Benefits

Paid Training for In-Demand Clinical Skills

Travel Mileage Reimbursement

Up to 3 weeks paid time off

Paid Parental Leave

Medical, Dental & Vision Insurance

403b retirement account with employer match

Employee assistance program

Qualifications

• Experience with diverse communities is ideal.
• Commitment to diversity, equity and inclusion.
• Knowledge of PPNNE services is beneficial.

Responsibilities

• Greet and assist patients during check-ins and check-outs.
• Perform basic medical tasks like taking vital signs and assisting with lab tests.
• Provide patient education and maintain clean exam rooms.

Skills

Customer service

Flexibility

Initiative

Creative thinking

Education

High School Degree or Equivalent

Job description

Health Care Assistant / Medical Assistant

Join to apply for the Health Care Assistant / Medical Assistant role at Planned Parenthood of Northern New England

Health Care Assistant / Medical Assistant

3 days ago Be among the first 25 applicants

Join to apply for the Health Care Assistant / Medical Assistant role at Planned Parenthood of Northern New England

POSITION TITLE: Health Care Associate (HCA)

LOCATION: Topsham, ME

HOURS: Full Time 37.5 hrs/wk, Hourly (Non-Exempt)

UNION MEMBERSHIP: This position is represented by MSEA union in ME

POSITION PURPOSE: HCAs support the delivery of comprehensive sexual and reproductive healthcare by serving as the first point of contact for patients in our health centers, administratively and clinically. This role will ensure outstanding customer service while also working in collaboration with the health center team to provide high-quality, patient-centered care.

YOUR DAY- TO-DAY RESPONSIBILITIES:

• Administrative
• Greet and help patients with check-ins, check-outs, and any questions they have about their visit
• Assist patients with insurance, payments, scheduling and assess eligibility for state funded insurance plans and/or other programs
• Handle tasks like answering calls, scheduling appointments, keeping records, and following clinic procedures
• Keep track of patient flow, ensure things run smoothly, and maintain a clean and organized space
• Clinical
• Perform basic medical tasks like taking vital signs, drawing blood, giving injections, and assisting with lab tests
• Provide patient education, counseling, and ensure informed consent for services
• Use the Electronic Health Record (EHR) system for documentation and provide support to clinicians as needed
• Maintain clean, stocked exam rooms and assist with clinical tasks after completing required training
  
  
  

JOB PERKS:

• No late night or overnight hours
• Paid Training for In-Demand Clinical Skills - We invest in your growth by covering training costs for essential clinical skills—training you’d typically pay for out of pocket.
• Travel Milage Reimbursement
• Collaborative Work Environment – PPNNE upholds high workplace values and patient service standards, fostering respect, engagement, and teamwork to create the best experience for employees and patients alike
• Gain experience with a trusted leader in affordable, high quality, health care
• Experience using the Electronic Medical Records program EPIC
• Make a Difference! - Make a direct impact in your community by providing patients with access to high quality & essential health care services
  
  
  

COMPENSATION:

• Pay Range - for this position is based on years of direct work experience. Candidates with 0-6 years of experience can expect to earn between $18.57 - $20.91/hr. As experience increases, so does the rate of pay, with candidates who have 16 or more years of direct experience earning up to $26.97/hr.
• Bilingual Skills: HCAs with proven bilingual skills will receive a differential for each hour (or any portion thereof) where they provide interpretation services or bilingual skills
  
  
  

BENEFITS:

• Up to 3 weeks paid time off (increases with tenure) & up to 10 Paid Holidays
• Paid Parental Leave
• Medical, Dental & Vision Insurance
• PPNNE Funded Health Reimbursement Account to cover portion of medical deductible costs
• 403b retirement account and 2% employer match eligibility
• Employee assistance program (confidential counseling and resources)
• Employee referral bonuses
• Employer Paid Short Term Disability & Life Insurance
  
  
  

KNOWLEDGE, SKILLS AND ABILITIES:

• High School Degree or Equivalent
• Ideal candidates will have experience working with people from diverse ethnic, linguistic, socioeconomic and cultural communities, as well as a demonstrated commitment to diversity, equity and inclusion and the intersection with health and social justice
• Commitment to customer service and satisfaction
• Knowledge of and comfort with all services provided by PPNNE
• Flexibility, initiative, creative thinking, and a willingness to learn and jump in
  
  
  

WHY JOIN PPNNE?

Planned Parenthood of Northern New England (PPNNE) was founded on the belief that everyone has the fundamental right to make decisions about their bodies and reproductive futures free from harassment or fear. Working for Planned Parenthood is more than just a job. Joining Planned Parenthood means becoming part of a mission-driven movement, where your work will help make sexual and reproductive health care more accessible to all.

Interested applicants please submit a cover letter and resume by visiting our website at https://jobs.lever.co/ppnne.

Planned Parenthood of Northern New England welcomes diversity & is an Equal Opportunity Employer

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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