Health & Benefits Client Services Specialist

Marsh McLennan Agency; Schaumburg (IL); Hybrid; USD 34,650 - 64,575; Full time

Benefits offered by this job

Medical, dental, vision benefits

Flexible work at home or office

20 days of paid time off

Paid day off to volunteer

Charitable donation matching up to $1,000 annually

Wellness rewards up to $750 per year

Unlimited nitro cold brew coffee and sparkling water

Job summary

A leading insurance brokerage in Schaumburg is looking for a Client Service Representative to deliver exceptional service to clients. Responsibilities include managing insurance programs, executing policy changes, and collaborating with teams to ensure client satisfaction. Ideal candidates should possess excellent communication skills and be highly organized problem solvers. This role offers a flexible work environment and a competitive benefits package, including health, dental, and 401K options. Salary range is competitive, reflecting experience and skills.

Qualifications

• Excellent communication skills to service customers effectively.
• Strong organizational and time management skills.
• Detail oriented with the ability to handle multiple tasks.

Responsibilities

• Manage insurance programs and execute policy changes.
• Update client information and facilitate collaboration.
• Work with the servicing team to ensure exceptional service.

Skills

Excellent written and verbal communication skills

Familiarity with analyzing financial data

Highly organized problem solver

Detail orientation

Ability to work on a fast-paced team

Education

High school diploma or equivalent

BS/BA in Business, Insurance or related field

Tools

MS Office Suite (Word, Excel, Outlook)

Job description

A leading insurance brokerage in Schaumburg is looking for a Client Service Representative to deliver exceptional service to clients. Responsibilities include managing insurance programs, executing policy changes, and collaborating with teams to ensure client satisfaction. Ideal candidates should possess excellent communication skills and be highly organized problem solvers. This role offers a flexible work environment and a competitive benefits package, including health, dental, and 401K options. Salary range is competitive, reflecting experience and skills.