Health and Wellbeing Coach - West Somerset Primary Care Network

NHS Jobs; Taunton (MA); On-site; USD 33,000 - 53,000; Full time

Job summary

West Somerset Primary Care Network is seeking a Health and Wellbeing Coach to work across practices and community locations. The role focuses on patient-centered coaching, addressing long-term conditions, prevention, motivation, and wellbeing through face-to-face, telephone, and digital appointments.

You will use active listening and evidence-based coaching tools, prioritise referrals by risk, and collaborate with social prescribing and clinical colleagues to support patients' health priorities.

Qualifications

• Structured, person-centred coaching through various formats.
• Use evidence-informed behaviour change techniques.
• Prioritise referrals based on patient need and risk.
• Coordinate with social prescribing and clinical colleagues.

Responsibilities

• Deliver a regular programme of coaching appointments and reviews.
• Manage an active caseload with group sessions when appropriate.
• Respond to referrals through PCN pathways and assess suitability.
• Maintain knowledge of local community services to connect patients.

Skills

Active listening

Open questions

Behaviour change techniques

Person-centred coaching

Job description

Health and Wellbeing Coach - West Somerset Primary Care Network

This is a predominantly patient-facing role. The postholder will deliver a regular programme of individual coaching appointments, reviews and, where appropriate, group sessions; manage an active caseload and use appointment capacity effectively. Coaching may address long-term conditions, prevention, emotional wellbeing, motivation, social isolation, healthy behaviours, confidence, independence and the wider circumstances affecting health. The postholder will work alongside social prescribing, care coordination and clinical colleagues, recognising the distinct purpose and limits of health coaching. You will provide structured, person-centred coaching through face-to-face, telephone and digital appointments, selecting the format according to patient need, accessibility and service arrangements. You will also use active listening, open questions and evidence informed behaviour change techniques and coaching tools to support patients to explore their priorities, strengths, challenges in readiness for change. You will receive and respond to referrals through agreed PCN pathways, clarify suitability for health coaching and prioritise according to patient need, risk and service criteria. As well as, receiving and responding to referrals through agreed PCN pathways, clarify suitability for health coaching and prioritise according to patient need, risk and service criteria. Working flexibly across practices and community locations to respond to population need and variations in referral demand, rather than treating any single site or project as the exclusive focus of the role. You will also proactively maintain an up-to-date knowledge of local community services, support opportunities, including those provided by Somerset Council, charities and voluntary, community and social enterprise (VCSE) organisations, to ensure patients are connected with appropriate resources that support their health and wellbeing.