Health and Benefits - Associate Manager

WTW group; Pittsburgh (Allegheny County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health and Welfare benefits

Paid holidays

401k

Life insurance

Job summary

WTW Group is seeking a Health and Benefits Associate Manager to design and manage a broad spectrum of health and benefit programs. You will serve as project manager on select engagements, coordinate with vendors and clients, and produce client-ready deliverables.

The role emphasizes strong client service, vendor analysis, and collaboration with cross-functional teams. A Life/Health license within 90 days and CEBS designation are advantageous for growth within the health and welfare practice.

Qualifications

• 4+ years’ experience dealing with health and welfare plans.
• Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget.
• Strong client service orientation and ability to respond to all communications effectively and in a timely manner.
• Proven ability to identify and resolve issues.
• Strong written and verbal communication skills.
• Self-starter attitude and ability to work independently and as part of a team.
• Strong analytical, creative and integrative skills.
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint.
• State Life and Health license required within 90 days of joining.
• Pursuit of CEBS designation, or health and welfare actuarial / underwriting training encouraged

Responsibilities

• Partner with client service team leader to deliver superior project management.
• Proactively advising clients and providing superior client service in response to day to day service issues and questions (eligibility, carrier coverage and claims issues, compliance, etc.).
• Preparing for and facilitating client meetings (prepare agendas and materials, coordinate resources, etc.).
• Contributing to benefit plan analysis, design, cost savings and funding strategies.
• Engaging subject matter experts to address client needs.
• Conducting review of client deliverables to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standards.
• Conducting benchmarking studies and other research; provide value added analyses and summaries.
• Analyzing and comparing vendor products, services and contracts.
• Building relationships internally and collaborating effectively on cross-functional teams.
• Reviewing work and contributing to the development of junior staff

Skills

Health and welfare plans

Project management

Client service

Communication skills

Independent / self-starter

Education

CEBS designation encouraged

Tools

Excel

PowerPoint

Job description

Description

As a Health and Benefits Associate Manager you will contribute to a wide variety of complex projects involving the design, financing and ongoing management of the full spectrum of health and benefit programs. You will serve as the project manager on select projects, interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management and client relationship skills by working on cutting edge projects alongside leaders in the industry.

Materially contribute to core health and benefits projects involving the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients.

Responsibilities

• Partnering with client service team leader to deliver superior project management

• Proactively advising clients and providing superior client service in response to day to day service issues and questions (eligibility, carrier coverage and claims issues, compliance, etc.)

• Preparing for and facilitating client meetings (prepare agendas and materials, coordinate resources, etc.)

• Contributing to benefit plan analysis, design, cost savings and funding strategies

• Engaging subject matter experts to address client needs

• Conducting review of client deliverables to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standards

• Conducting benchmarking studies and other research; provide value added analyses and summaries

• Analyzing and comparing vendor products, services and contracts

• Building relationships internally and collaborating effectively on cross-functional teams

• Reviewing work and contributing to the development of junior staff

Qualifications

The Requirements:

• 4+ years’ experience dealing with health and welfare plans, ideally gained in a benefit consulting/brokerage firm or health underwriting / actuarial function of an insurance company

• Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget

• Strong client service orientation and ability to respond to all communications effectively and in a timely manner

• Proven ability to identify and resolve issues

• Strong written and verbal communication skills

• Self-starter attitude and ability to work independently and as part of a team

• Strong analytical, creative and integrative skills

• Excellent Microsoft Office skills, particularly in Excel and PowerPoint

• State Life and Health license required within 90 days of joining

• Pursuit of CEBS designation, or health and welfare actuarial / underwriting training encouraged

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.

Compensation

The base salary compensation range being offered for this role is $70,000-$110,000 USD per year.

This role is also eligible for an annual short-term incentive bonus

Company Benefits

• Health and Welfare: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identity theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance, and other work/life resources.

• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off

• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

EOE, including disability/vets