Health Access Navigator – Social Care & Resources

SAC Health; San Bernardino (CA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Full benefits package

PTO incl. holidays and sick leave

Education and training benefits

Retirement plan

Job summary

SAC Health is seeking a Health Navigator to guide patients through medical, mental, and social healthcare needs. You will connect patients with resources, schedule appointments, arrange transportation, and assist with Medi-Cal applications, coordinating with care teams.

In this role, you will identify Social Determinants of Health, create individualized care plans, provide health education, and participate in community events.

Qualifications

• Must have High School Diploma or GED; a BSW or related field is preferred.
• Current CPR/BLS certification required (AHA or Red Cross). EPIC certification for the hired module is required.
• 3+ years of experience in a community-based setting; healthcare experience preferred.

Responsibilities

• Monitor and respond to referrals for health navigation services and ensure prompt follow-up.
• Conduct psychosocial intakes and provide resource linkage.
• Evaluate social determinants of health and identify resources; assist with accessing them.
• Coordinate care across the health care continuum including scheduling and transportation.
• Assist with Medi-Cal applications or linkage to managed care services.
• Develop individualized care plans and monitor patient progress.
• Collaborate with providers and care teams to support quality objectives.
• Participate in community events and outreach.

Skills

Communication skills

Teamwork

Organizational skills

Problem-solving

Multitasking

Education

High School Diploma or GED

Bachelor's degree in Social Work or related field preferred

Tools

Electronic Medical Records

WebEx Contact Center

Care Management

Database systems

Job description

SAC Health is seeking a Health Navigator to guide patients through medical, mental, and social healthcare needs. You will connect patients with resources, schedule appointments, arrange transportation, and assist with Medi-Cal applications, coordinating with care teams.

In this role, you will identify Social Determinants of Health, create individualized care plans, provide health education, and participate in community events.