Head Teller (Pearlridge)

First Hawaiian Inc.; Aiea (HI); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Comprehensive benefits

Career growth opportunities

Job summary

First Hawaiian Bank is seeking a Head Teller at our Pearlridge branch to lead daily operations and deliver outstanding customer service. You will supervise branch tellers and promote our financial products with a focus on accuracy and efficiency.

The position offers a competitive hourly pay range ($19.00–$22.50) plus sales incentives and a standard Monday–Friday schedule (8:00 AM–4:30 PM) with Saturday rotation. Comprehensive benefits accompany this role.

Qualifications

• Requires a high school diploma or equivalent.
• Experience as an FHB Senior Teller or Teller with supervisory responsibilities preferred.
• Strong customer service and communication skills required.
• Sales skills to promote financial products and services.

Responsibilities

• Head Teller serves as the face of the bank and delivers exceptional customer service.
• Oversees smooth daily operations and supports Branch Tellers.
• Assists in supervision and development of branch staff.

Skills

Customer service

Supervisory experience

Communication skills

Attention to detail

Sales skills

Education

High school diploma

Tools

POS system

Job description

Join the First Hawaiian Bank ’ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

Job Description

First Hawaiian Bank is currently seeking a customer-focused and engaging Head Teller to join our Pearlridge branch. As the Head Teller, you will be the face of our bank, providing exceptional customer service and ensuring smooth daily operations. Your role is crucial in maintaining our reputation for excellent service and promoting our range of financial products and services. You will also assist in the supervision and development of our Branch Tellers, fostering a positive and productive work environment.

Compensation

The pay range is $19.00 - $22.50/hour, commensurate with experience; plus sales incentives.

Work Schedule

Monday - Friday 8:00AM - 4:30PM (hours may vary); Saturday 9:00AM - 1:00PM (on a rotation basis)

Responsibilities

As the Head Teller, you will be the face of our bank, providing exceptional customer service and ensuring smooth daily operations. Your role is crucial in maintaining our reputation for excellent service and promoting our range of financial products and services. You will also assist in the supervision and development of our Branch Tellers, fostering a positive and productive work environment.

Qualifications

The Ideal Candidate Will Have:

• High school diploma or equivalent required.
• 1 year of experience as an FHB Senior Teller; or
• 2 years’ experience as an FHB Teller and cross-trained to perform supervisor duties; or
• 1 year experience as a Teller (or equivalent) in another financial institution with two years’ supervisory and cashiering experience required.
• Knowledge of the financial services industry (e.g., retail, mortgage/loans/deposits, and wholesale banking) preferred.
• Must be pleasant and tactful when interacting with customers.
• Good oral and interpersonal communication skills.
• Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information.
• Possess sales skills to enhance business development opportunities.

Benefits:
We proudly offer a comprehensive benefits program for all employees. For more information, Click Here
We value you!
At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www.fhb.com/careers . Mahalo for choosing First Hawaiian Bank!
Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members
At First Hawaiian Bank, it all starts with YES!

Job Info

• Job Identification 462
• Job Category Branches
• Posting Date 09/28/2026, 07:45 PM
• Degree Level High School Graduate
• Job Schedule Full time
• Locations 98-1071 Moanalua Rd, Aiea, HI, 96701, US (On-site)