Head Teller

UNITED COMMUNITY BANK; Watkinsville (GA); On-site; USD 25,000 - 30,000; Full time

Job summary

United Community Bank in Georgia is seeking a Head Teller to oversee the teller line, balance the vault, and ensure accurate processing of transactions. This role includes supervising tellers and delivering excellent customer service.

You will train staff, assist customers with deposits and withdrawals, and look for opportunities to cross-sell bank products. Must pass background and credit checks; full-time on-site role.

Qualifications

• 3+ years of banking experience in teller functions.
• Experience with teller training and supervision is a plus.
• Strong verbal and written communication skills.

Responsibilities

• Manage daily teller line operations and balance the vault.
• Supervise and train tellers to ensure quality service.
• Assist customers with deposits, withdrawals, and inquiries.
• Identify opportunities to cross-sell bank products.
• Ensure accurate processing of all teller transactions.

Skills

Attention to detail

Multitasking

Customer service

Communication

Teller experience

Job description

Overview

United Community is seeking a Head Teller to join our team. As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed accurately and efficiently. You will also be responsible for supervising and training tellers, as well as providing exceptional customer service to our clients. Your attention to detail and ability to multitask will be essential in this role

What You’ll Do

• Manage the daily operations of the teller line, including processing transactions and balancing the vault
• Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures
• Assist customers with account inquiries, deposits, withdrawals, and other transactions
• Identify opportunities to cross-sell bank products and services to customers
• Ensure that all teller transactions are processed accurately and efficiently

Requirements For Success

• 3+ years of previous banking experience in teller related function, including formal teller training
• Strong attention to detail and ability to multitask
• Excellent verbal and written interpersonal communication skills

Conditions of Employment

• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position

FLSA Status:

• Non-exempt

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range

USD $18.00 - USD $22.00 /Hr.