Head Teller

United Community Banks Inc.; Northern (KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

United Community Banks Inc. in Kentucky is seeking a Head Teller to lead the teller line, ensure accurate and efficient processing of transactions, and maintain strong customer service standards.

You will supervise tellers, provide training, and support daily banking operations while upholding policy compliance. This full-time, on-site role requires attention to detail and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum 3+ years in banking teller roles with formal teller training.
• Strong attention to detail and multitasking ability.
• Excellent verbal and written communication skills.

Responsibilities

• Manage daily operations of the teller line, including processing transactions and balancing the vault
• Supervise and train tellers to ensure exceptional customer service and following policies and procedures
• Assist customers with account inquiries, deposits, withdrawals, and other transactions
• Identify opportunities to cross-sell bank products and services to customers
• Ensure that all teller transactions are processed accurately and efficiently

Skills

Teller experience

Attention to detail

Customer service

Job description

Overview

United Community is seeking a Head Teller to join our team. As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed accurately and efficiently. You will also be responsible for supervising and training tellers, as well as providing exceptional customer service to our clients. Your attention to detail and ability to multitask will be essential in this role

What You'll Do

• Manage the daily operations of the teller line, including processing transactions and balancing the vault
• Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures
• Assist customers with account inquiries, deposits, withdrawals, and other transactions
• Identify opportunities to cross-sell bank products and services to customers
• Ensure that all teller transactions are processed accurately and efficiently

Requirements For Success

• 3+ years of previous banking experience in teller related function, including formal teller training
• Strong attention to detail and ability to multitask
• Excellent verbal and written interpersonal communication skills

Conditions of Employment

• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position

FLSA Status:

• Non-exempt

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range

USD $32,146.00 - USD $45,185.00 /Yr.