Head Teller

United Community Bank; Mauldin (SC); On-site; USD 28,000 - 30,000; Full time

Job summary

United Community Bank is seeking a Head Teller in Mauldin, SC to oversee the teller line operations, ensure accurate transaction processing, and balance the vault. You will supervise and train tellers while delivering exceptional customer service and promoting bank products in line with policy.

Requires 3+ years of teller experience, strong detail orientation, and excellent communication. This is a full-time, on-site role with competitive pay ranging from $20.19 to $21.57 per hour and

Qualifications

• 3+ years of banking experience in teller functions with formal teller training.
• Strong attention to detail and multitasking abilities.
• Excellent verbal and written interpersonal communication skills.

Responsibilities

• Manage daily operations of the teller line, including processing transactions and balancing the vault.
• Supervise and train tellers to ensure exceptional customer service and adherence to policies.
• Assist customers with account inquiries, deposits, withdrawals, and other transactions.
• Identify opportunities to cross-sell bank products and services to customers.
• Ensure that all teller transactions are processed accurately and efficiently.

Skills

Attention to detail

Multitasking

Customer service

Supervising tellers

Training tellers

Cash handling

Balancing vault

Cross-selling

Job description

Overview

United Community is seeking a Head Teller to join our team. As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed accurately and efficiently. You will also be responsible for supervising and training tellers, as well as providing exceptional customer service to our clients. Your attention to detail and ability to multitask will be essential in this role

What You’ll Do

• Manage the daily operations of the teller line, including processing transactions and balancing the vault
• Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures
• Assist customers with account inquiries, deposits, withdrawals, and other transactions
• Identify opportunities to cross-sell bank products and services to customers
• Ensure that all teller transactions are processed accurately and efficiently

Requirements For Success

• 3+ years of previous banking experience in teller related function, including formal teller training
• Strong attention to detail and ability to multitask
• Excellent verbal and written interpersonal communication skills

Conditions of Employment

• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position

FLSA Status:

• Non-exempt

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range

USD $20.19 - USD $21.57 /Hr.