Head Store Manager — Chicago Retail Leader, Build & Scale

Branch; Chicago (IL); On-site; USD 75,000 - 95,000; Full time

Job summary

Branch is looking for a Store Manager for their new location in Chicago. This pivotal role involves leading and managing store operations, driving sales performance, and maintaining exceptional customer service standards. You'll oversee financial management, team development, and organize community engagement initiatives.

The ideal candidate has over 5 years of retail management experience and a passion for creating a best-in-class customer experience. You will play a key role in establishing the Branch brand within the local market.

Qualifications

• 5+ years of management experience in retail store environments.
• Strong customer service skills and ability to lead a team.
• Experience in financial management and budgeting.

Responsibilities

• Own store sales performance and KPIs.
• Manage store’s spending and minimize costs.
• Lead by example to maintain high customer service standards.
• Facilitate employee development and performance reviews.
• Oversee operational excellence in daily store functions.

Skills

Customer service management

Financial management

Leadership and team motivation

Retail operations management

Communication skills

Tools

Shopify

Google Workspace

Slack

Job description

Branch is looking for a Store Manager for their new location in Chicago. This pivotal role involves leading and managing store operations, driving sales performance, and maintaining exceptional customer service standards. You'll oversee financial management, team development, and organize community engagement initiatives.

The ideal candidate has over 5 years of retail management experience and a passion for creating a best-in-class customer experience. You will play a key role in establishing the Branch brand within the local market.