Head Racquets Professional

PTR Tennis; Michigan; On-site; USD 90,000 - 120,000; Full time

Job summary

Oakland Hills Country Club is seeking a Head Racquets Professional to lead tennis, pickleball, and platform tennis programs, delivering exceptional member experiences and coordinating clinics, leagues, and events.

The role emphasizes hands-on instruction, staff leadership, safety, and high standards of hospitality and community engagement within a private club setting.

Qualifications

• Experience leading tennis programs at private clubs.
• Ability to coach adults and juniors.
• Strong staff leadership and scheduling skills.

Responsibilities

• Develop seasonal racquets calendar and tournaments.
• Coordinate clinics, leagues, and events.
• Lead and mentor racquets staff, ensure safety.

Skills

Leadership

Private club experience

Program development

Staff scheduling

Job description

Head Racquets Professional Job DescriptionOakland Hills Country ClubDepartment: RacquetsReports to: Director of RacquetsSupervises: Assigned racquets professionals and support staff under the Director of RacquetsAnticipated start date: January 15, 2027Position SummaryThe Head Racquets Professional supports the Director of Racquets in delivering an exceptional tennis, pickleball, and platform tennis experience at Oakland Hills Country Club. This hands‑on leader combines excellent instruction with thoughtful hospitality, organized daily operations, and consistent staff leadership. The position develops adult and junior participation, builds lasting member relationships, and delivers social and competitive programs that reflect the Club’s commitment to excellence, sportsmanship, and community.Member Service and Program DeliveryMaintain a visible, welcoming presence throughout the racquets operation. Learn member interests, introduce new participants, and connect players with appropriate instruction, partners, teams, and events.Assist the Director of Racquets in developing and executing the seasonal calendar for tennis, pickleball, and platform tennis. Coordinate clinics, tournaments, round robins, ladders, interclub and USTA league play, and social events for varied abilities and interests.Plan event formats, staffing, court assignments, registration, and communications. Coordinate food and beverage, facilities, and other support with the appropriate departments.Provide timely, professional responses to inquiries and concerns. Resolve routine service issues within established authority and promptly refer significant complaints or policy exceptions to the Director of Racquets.Promote fair access to courts and programs, consistently apply reservation and cancellation policies, and model appropriate dress, conduct, and sportsmanship.Instruction and Player DevelopmentProvide engaging private and group instruction for adults and juniors, from beginners through competitive players. Prepare purposeful lesson plans and adapt instruction to player goals, ability, and progress.Assess new members and other participants, recommend suitable programs, and provide clear, constructive feedback that builds confidence and long‑term enjoyment.Coach men’s and women’s competitive teams, including practice planning, match preparation, doubles strategy, and team communication.Junior Development and Athlete SafetyHelp develop a comprehensive junior pathway, including age‑appropriate 10-and‑under tennis, recreational instruction, camps, team opportunities, and development for advanced players.Communicate program expectations and progress to parents and juniors. Encourage participation, effort, respect, and sportsmanship while maintaining appropriate professional boundaries.Follow Club procedures for junior supervision, attendance, authorized pickup, and incident reporting. Maintain applicable athlete safety training and screening requirements, including USTA Safe Play approval when required for assigned activities.Staff Leadership and SchedulingPrepare staff schedules and teaching assignments for the Director of Racquets’ approval. Match coverage to lessons, events, court preparation, member demand, and the approved labor budget.Coordinate daily assignments, breaks, opening and closing duties, and coverage changes. Balance personal teaching commitments with supervisory and operational responsibilities.Train, coach, and mentor assigned employees in instruction, hospitality, safety, billing,