Head of ZTD Global Diagnostics

- Zoetis India Capability Center; Parsippany-Troy Hills (NJ); On-site; USD 180,000 - 260,000; Full time

Job summary

Zoetis India Capability Center in Parsippany, NJ, seeks a Head of ZTD Global Diagnostics to shape and deliver the global technology strategy for Zoetis' Diagnostics business.

The role partners with Diagnostics leadership to translate priorities into scalable technology capabilities across the ecosystem.

Qualifications

• Bachelor's degree in

Responsibilities

• Define governance, prioritization, and investment allocation across the Diagnostics technology portfolio, ensuring delivery partners remain aligned with business priorities.
• Define and drive the end-to-end Diagnostics technology strategy across point of care, reference labs, and commercial, marketing, and service solutions.
• Partner with Global Diagnostics and ZRL leadership to translate business priorities into clear, actionable technology roadmaps.
• Lead the Diagnostics digital ecosystem, delivering integrated platforms across instruments, laboratory operations, data, integrations, and digital touchpoints.
• Enable Diagnostics business development and acquisition activities by leading technology due diligence, integration strategy, and value realization.
• Balance innovation and reliability within a regulated environment, establishing direction for modern technology architectures while maintaining compliance and business continuity.
• Serve as the single point of accountability to Diagnostics leadership for technology initiatives, orchestrating ZTD delivery partners, external vendors, and platform teams to ensure successful execution.
• Build and maintain strong relationships with key business stakeholders and leaders across ZTD.
• Lead annual budget planning, quarterly forecasting, and monthly financial management across projects, products, and business-as-usual activities.
• Ensure IT services, investments, and priorities align with business objectives and strategies.
• Drive delivery of IT and digital initiatives on time and within budget in collaboration with internal and external delivery teams.
• Establish and maintain high service levels through clearly defined KPIs and performance measurement.
• Own end-to-end delivery outcomes across the Diagnostics technology portfolio, ensuring delivery teams remain aligned with strategic priorities, timelines, and quality standards.
• Define capacity requirements and influence resource allocation across partner delivery organizations.
• Drive execution excellence across multi-year initiatives while maintaining agility, reliability, quality, and operational readiness.
• Lead acquisition-related technology initiatives in alignment with ZTD and Diagnostics priorities, timelines, budgets, and architecture strategy.
• Define delivery KPIs, hold partners accountable, and establish effective vendor strategy and performance governance.
• Partner closely with global and regional business leaders to align digital strategies and technology investments with business goals.
• Collaborate with ZTD Global Commercial leaders to make informed build-vs-buy decisions based on the competitive landscape and capabilities of existing teams.
• Work across ZTD partner teams, including Enterprise Architecture, Commercial Architecture, Global Infrastructure, Information Security, DPE, DDA, and Compliance, to establish appropriate architecture guidelines and enable successful product delivery.
• Lead, mentor, and develop a global team of Diagnostics business partners, architects, and IT leaders while influencing a broader matrix of delivery teams across ZTD.
• Foster a culture of collaboration, innovation, accountability, and continuous improvement.
• Ensure the team has the skills, capabilities, and resources required to achieve business objectives.
• Manage the team in alignment with ZTD workforce strategy, including supporting the establishment and continued development of the India Capabilities Center.
• Serve as an active member of the ZTD Leadership Council.

Education

Bachelor's degree in

Job description

Position Summary

The Head of ZTD Global Diagnostics is a senior leadership role responsible for shaping and delivering the global technology strategy that enables the success of Zoetis' Diagnostics business. This leader serves as a strategic partner to Diagnostics leadership, translating business priorities across Diagnostics functions into cohesive, scalable, and reliable technology capabilities.

The role oversees technology partnerships, platforms, and digital solutions that support the Diagnostics ecosystem, ensuring alignment with business growth objectives, operational excellence, regulatory requirements, and customer experience. This position is accountable for end-to-end technology outcomes across the Diagnostics ecosystem, including strategy, investment decisions, delivery, and value realization.

Serving as a bridge between Diagnostics leadership and ZTD, this leader will drive global and regional alignment, informed build-vs-buy decisions, and long-term platform sustainability. Success in this role requires a strong understanding of diagnostics workflows and data, exceptional business acumen, and the ability to lead complex, global technology portfolios that advance business performance and differentiation.

Position Responsibilities

Strategic Leadership and Vision

• Define governance, prioritization, and investment allocation across the Diagnostics technology portfolio, ensuring delivery partners remain aligned with business priorities.


• Define and drive the end-to-end Diagnostics technology strategy across point of care, reference labs, and commercial, marketing, and service solutions.


• Partner with Global Diagnostics and ZRL leadership to translate business priorities into clear, actionable technology roadmaps.


• Lead the Diagnostics digital ecosystem, delivering integrated platforms across instruments, laboratory operations, data, integrations, and digital touchpoints.


• Enable Diagnostics business development and acquisition activities by leading technology due diligence, integration strategy, and value realization.


• Balance innovation and reliability within a regulated environment, establishing direction for modern technology architectures while maintaining compliance and business continuity.

IT Partnership and Business Alignment

• Serve as the single point of accountability to Diagnostics leadership for technology initiatives, orchestrating ZTD delivery partners, external vendors, and platform teams to ensure successful execution.


• Build and maintain strong relationships with key business stakeholders and leaders across ZTD.


• Lead annual budget planning, quarterly forecasting, and monthly financial management across projects, products, and business-as-usual activities.


• Ensure IT services, investments, and priorities align with business objectives and strategies.


• Drive delivery of IT and digital initiatives on time and within budget in collaboration with internal and external delivery teams.


• Establish and maintain high service levels through clearly defined KPIs and performance measurement.

Project Management and Delivery

• Own end-to-end delivery outcomes across the Diagnostics technology portfolio, ensuring delivery teams remain aligned with strategic priorities, timelines, and quality standards.


• Define capacity requirements and influence resource allocation across partner delivery organizations.


• Drive execution excellence across multi-year initiatives while maintaining agility, reliability, quality, and operational readiness.


• Lead acquisition-related technology initiatives in alignment with ZTD and Diagnostics priorities, timelines, budgets, and architecture strategy.


• Define delivery KPIs, hold partners accountable, and establish effective vendor strategy and performance governance.

Stakeholder Collaboration and Alignment

• Partner closely with global and regional business leaders to align digital strategies and technology investments with business goals.


• Collaborate with ZTD Global Commercial leaders to make informed build-vs-buy decisions based on the competitive landscape and capabilities of existing teams.


• Work across ZTD partner teams, including Enterprise Architecture, Commercial Architecture, Global Infrastructure, Information Security, DPE, DDA, and Compliance, to establish appropriate architecture guidelines and enable successful product delivery.

Team Leadership and Development

• Lead, mentor, and develop a global team of Diagnostics business partners, architects, and IT leaders while influencing a broader matrix of delivery teams across ZTD.


• Foster a culture of collaboration, innovation, accountability, and continuous improvement.


• Ensure the team has the skills, capabilities, and resources required to achieve business objectives.


• Manage the team in alignment with ZTD workforce strategy, including supporting the establishment and continued development of the India Capabilities Center.


• Serve as an active member of the ZTD Leadership Council.

Education and Experience

Bachelor's degree in