Head of Workplace, Real Estate and EHS

TikTok USDS Joint Venture; San Jose (CA); On-site; USD 135,000 - 269,000; Full time

Job summary

TikTok USDS Joint Venture LLC is seeking a senior Workplace leader to direct global real estate, facilities, and EHS programs. You will drive efficiency, real estate strategy, and end-to-end project delivery while leading a 10–15 person team and selected external partners.

The role emphasizes insourcing, cross‑board collaboration, and creating an exceptional in‑office experience to support regional business goals.

Qualifications

• 7+ years of experience in Workplace, Facilities, or Real Estate management.
• 3+ years in direct people-management role with hiring, mentoring, and performance management.
• Experience managing multi-city or global office footprints across regulatory environments.
• Deep knowledge of commercial leasing structures and end-to-end construction project management.
• Proficiency in managing complex spreadsheets, cost-benefit analyses, and presenting ROI to executives.
• Exceptional writing and presentation skills; distilling operational data into executive summaries.

Responsibilities

• Manage daily workplace operations and infrastructure across locations.
• Oversee real estate strategy and end-to-end lifecycle including site selection and lease negotiation.
• Lead global team of 10–15 FTEs and select BPOs, building internal capability.
• Oversee office build-outs and renovations, ensuring on-time, on-budget delivery and brand standards.
• Balance hospitality with operational efficiency to boost productivity and employee experience.
• Transform operations to reduce reliance on outsourced services and insource critical capabilities.

Skills

Workplace management

Facilities management

Real Estate management

People management

Budgeting / OpEx & CapEx

Cost-benefit analysis

Executive storytelling / ROI

Tools

Spreadsheets (Excel)

Job description

Responsibilities

Join the TikTok USDS JV Workplace Team! We manage all daily workplace operations and infrastructure across our locations, ensuring our spaces and in‑office experience run seamlessly. Our dynamic scope of work encompasses real estate strategy, Environmental, Health, and Safety (EHS) compliance, facilities maintenance, space management, food and beverage programs, and company‑sponsored event programming.

Our mission is to deliver a best‑in‑class and pragmatic workplace experience that promotes inclusivity while optimizing efficiency, safety, and productivity. By creating exceptional environments, we enable the entire organization to achieve its core business goals.

• Fiscal Stewardship & Budget Management: Manage full OpEx and CapEx budgets with a "founder’s mindset." Conduct ground‑up reviews of all vendor contracts (cleaning, catering, maintenance, parking, etc.) to ensure every dollar spent contributes directly to employee productivity or long‑term asset value.
• Operational Transformation: Identify opportunities to decrease reliance on external agencies and transition from outsourced services to internally‑driven operations.
• Global Team Leadership: Lead and mentor a global team of 10–15 FTEs and select BPOs. Focus on upskilling the internal team to bring critical expertise back in‑house and reduce third‑party dependency.
• Real Estate Strategy & Execution: Act as a strategic partner to JV leadership on physical footprint optimization. Manage the end‑to‑end real estate lifecycle, including site selection, lease negotiation, and final move‑in.
• Project & Construction Management: Oversee office build‑outs and renovations globally. Ensure all projects are delivered on time, under budget, and strictly adhere to brand and quality standards.
• Workplace Experience: Balance the "art of hospitality" with the "science of operational efficiency," ensuring the physical workspace serves as a catalyst for employee performance.

Qualifications

Minimum Qualification(s):

• 7+ years of experience in Workplace, Facilities, or Real Estate management.
• 3+ years of experience in a direct people‑management role, with a proven track record of hiring, mentoring, and performance management.
• Proven experience managing multi‑city or global office footprints across diverse regulatory environments.
• Deep knowledge of commercial leasing structures and end‑to‑end construction project management.
• Proficiency in managing complex spreadsheets, conducting cost‑benefit analyses, and presenting ROI data to executive stakeholders.
• Exceptional writing and presentation skills; ability to distill complex operational data into actionable executive summaries.

Preferred Qualification(s):

• Expert‑level experience in "insourcing" services and successfully transitioning from external agency models to high‑performing internal teams.
• Proven ability to lead organizations through office moves, onsite work transitions, or significant cultural and operational shifts in the workplace.
• Prior experience navigating a rapidly scaling global organization.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate.

The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025.

Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm.

We safeguard the U.S. content ecosystem, holding decision‑making authority for trust and safety policies and moderation.

USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.

On‑site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real‑time decision‑making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in‑person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $135200 - $268800 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.