Head of UX Design & Research

Microsoft Corp.; Chicago (IL); On-site; USD 143,000 - 304,000; Full time

Job summary

Microsoft’s Employee Experience UX Studio seeks a Principal Design & Research Head in Redmond, WA. You will lead researchers, designers and writers to envision and deliver innovative employee experiences across digital and physical spaces.

You’ll collaborate with design, engineering, product and business leadership, shaping strategy, mentoring teams, and driving inclusive practices while advancing a future-focused workplace culture.

Qualifications

• Bachelor's Degree in a related field with 8+ years in product or service design
• Master's Degree in a related field with 6+ years in product or service design
• Equivalent experience in product/service design or using design thinking
• 3+ years people management experience
• 5+ years people management experience (preferred)
• 6+ years shipping products/services or delivering end-to-end design
• Well-established portfolio of research and design techniques
• Ability to translate insights into product and design strategy

Responsibilities

• Lead a team of researchers, designers and content writers across research and end-to-end design processes.
• Foster agile research and design practices and methodologies.
• Drive AI-enabled improvements for UX research, design and content across the lifecycle.
• Collaborate with Engineering, Product, and Business Partners to align research and design goals.
• Partner with other Research and Design Leads to plan, execute, synthesize insights and deliver design solutions.
• Understand competitive landscape and innovations in research and design.
• Provide mentorship and career growth to a diverse multi-disciplinary team.
• Foster an inclusive team environment that enables best work.

Skills

People management

Design leadership

Cross-functional collaboration

UX research leadership

Education

Bachelor's Degree in Industrial Design, Product Design, HCI, UX, Interaction Design, or related field

Master's Degree in Industrial Design, Product Design, HCI, UX, Interaction Design, or related field

equivalent experience in product/service design or design thinking

Job description

Microsoft’s Employee Experience UX Studio seeks a Principal Design & Research Head in Redmond, WA. You will lead researchers, designers and writers to envision and deliver innovative employee experiences across digital and physical spaces.

You’ll collaborate with design, engineering, product and business leadership, shaping strategy, mentoring teams, and driving inclusive practices while advancing a future-focused workplace culture.