Head of Trust Technology

Truist Bank; Charlotte (NC); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Paid vacation and holidays

Job summary

Truist Financial Corporation seeks a Software Engineering Director to define and execute technology strategy and lead multiple engineering teams across Trust, fiduciary, and wealth platforms. You will partner with executives to modernize the technology ecosystem, drive risk management, and deliver measurable business value through transformation.

The role requires 10+ years in software leadership, deep expertise in architecture and governance, and a track record of large-scale modernization in

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or related field or equivalent experience.
• Minimum of 10 years of software development and technology leadership.
• Advanced management experience leading large, global software organizations.
• Proficiency in technology strategy, software architecture, and enterprise governance.

Responsibilities

• Translate executive strategy into objectives for multiple software teams.
• Lead managers responsible for design, development, testing, and deployment.
• Apply governance and security standards across the program.
• Provide data-driven input to senior leadership for strategy execution.
• Coach managers and build a collaborative engineering culture.
• Oversee budget, headcount, and vendor spend within financial parameters.
• Drive process and tooling improvements to increase reliability and throughput.
• Ensure regulatory compliance and risk management for software.

Skills

Leadership experience

Technology strategy

Software architecture

Enterprise governance

Global team leadership

Education

Bachelor’s degree in Computer Science, Software Engineering, or related field

Advanced degree in CS/Software Eng/Business Admin or related discipline

Job description

Please review the following job description:

Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America)

The Software Engineering Director is a senior technology executive responsible for defining and executing technology strategy, organizational direction, and software delivery outcomes for a major business‑aligned technology portfolio. This role serves as a strategic partner to business executives and enterprise technology leaders, driving modernization, innovation, operational excellence, risk management, and talent development across a complex application ecosystem. The Director leads multiple software engineering teams, managers, architects, and technology professionals while maintaining accountability for technology investments, portfolio health, engineering effectiveness, business alignment, regulatory compliance, and long‑term platform evolution. The role is expected to influence enterprise strategy, establish organizational priorities, and deliver measurable business value through technology transformation.

This position leads the Trust Technology organization and is accountable for defining the long‑term technology vision supporting Trust, Fiduciary, Investment Management, Wealth Operations, and related client servicing capabilities. The Director will partner with Trust business executives, Wealth Technology leadership, Enterprise Architecture, Data & AI teams, and Operations leaders to modernize the Trust technology ecosystem and enable Truist's long‑term Wealth growth strategy.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Executes short to midterm operational plans for a software engineering team, translating strategies established by executive and senior leadership into clear objectives and daytoday priorities for multiple teams led by lowerlevel managers.
2. Manages managers responsible for the design, development, testing, and deployment of software solutions within the job area, making timely, informed decisions to keep delivery on scope, quality, schedule, and cost targets.
3. Applies and improves technology standards, governance practices, and engineering methods within the job area, driving consistent quality, security, and compliance while tailoring processes to team needs.
4. Provides input on operational plans and improvement opportunities to senior leadership, sharing data and insights from the job area to refine how strategies are executed.
5. Develops and coaches managers, clarifying performance expectations, reinforcing ownership, and building a collaborative, results oriented engineering culture.
6. May manages budget and resources for the job area, overseeing headcount, vendor usage, and spend, and making tradeoff decisions within defined financial and strategic parameters.
7. Leads significant process and tooling improvements across the job area, using metrics and feedback to streamline workflows, reduce waste, and improve reliability and throughput.
8. Ensures effective risk management and regulatory compliance for software development and deployment in the job area, coordinating with partner teams and control functions to resolve issues within established guidelines.

Qualifications

1. Bachelor’s degree in Computer Science, Software Engineering, a related field, or equivalent education, training, and work-related experience.
2. Minimum of 10 years of professional experience in software development and technology leadership.
3. Advanced management and leadership experience leading large, global software engineering organizations.
4. Proficiency in technology strategy, software architecture, and enterprise governance.

Preferred Qualifications

1. Advanced degree in Computer Science, Software Engineering, Business Administration, or related discipline.
2. Proven experience driving digital transformation and enterprise innovation.
3. Wealth Management, Trust, Asset Management, Brokerage, Private Banking, or Financial Services technology experience.
4. Experience leading large‑scale modernization and digital transformation initiatives.
5. Experience supporting highly regulated business environments.
6. Knowledge of fiduciary operations, trust accounting, investment management platforms, workflow technologies, and wealth services ecosystems.
7. Experience leveraging AI, advanced analytics, and intelligent automation to transform business processes and client experiences.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.

Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work About Truist Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high‑growth markets in the country, offering a wide range of financial services.

At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Learn more about Truist on truist.com.