Head of Trust & Safety Global Operations

Snap Inc.; New York (NY); Híbrido; USD 130 000 - 196 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid maternity & paternity leave

Comprehensive medical coverage

Mental health support programs

Competitive compensation

Resumo da oferta

Snap Inc. seeks a Lead for Trust & Safety Global Operations & Enablement in New York. You will guide a team of specialists, optimize workflows, and collaborate with Policy, Legal, Product, and Engineering to keep Snapchatters safe.

You will work across time zones and handle sensitive content with care while shaping scalable, data-informed security processes. The role emphasizes leadership, strategic thinking, and cross-functional execution within a fast-paced tech environment.

Qualificações

• Proven leadership capacity with ability to attract, motivate, develop and retain talent.
• Experience reviewing sensitive content with meticulous attention to detail.
• Track record of identifying gaps and implementing new processes across policy, operations, or tooling.
• Strong analytical skills with large data sets and data visualization (Looker/Tableau/Excel).
• Experience with regulatory bodies, law enforcement, or related oversight.

Responsabilidades

• Provide leadership and guidance for a growing team of T&S Specialists by becoming a subject matter expert.
• Enhance operational workflows by identifying focus areas and implementing improvements.
• Liaise with global safety partners and strengthen relationships.
• Use data to influence decisions and highlight emerging issues.
• Anticipate risks, manage escalations and balance business needs with technical constraints.
• Handle time-sensitive inquiries and drive end-to-end resolutions.
• Deliver projects within the Safety roadmap including training, data assessment and stakeholder presentations.
• Identify opportunities to improve internal processes and scalability of automation.
• Follow industry trends to advance Snap’s T&S thought leadership.
• Work with sensitive content including child exploitation, graphic violence, and self-harm when needed.

Conhecimentos

Leadership

Content review

Data analysis

Cross-functional collaboration

Problem solving

Communication

Strategic thinking

Formação académica

Bachelor's degree or equivalent experience

Ferramentas

Looker

Tableau

Advanced Excel

Descrição da oferta de emprego

Snap Inc. seeks a Lead for Trust & Safety Global Operations & Enablement in New York. You will guide a team of specialists, optimize workflows, and collaborate with Policy, Legal, Product, and Engineering to keep Snapchatters safe.

You will work across time zones and handle sensitive content with care while shaping scalable, data-informed security processes. The role emphasizes leadership, strategic thinking, and cross-functional execution within a fast-paced tech environment.