Head of Technology Governance & Program Management, Senior Vice President

State Street; Boston (MA); On-site; USD 180,000 - 240,000; Full time

Job summary

State Street seeks a Head of Technology Governance and Program Management to uplift independent governance of risk, regulatory programs and remediation, delivering through dependency management and transparent reporting.

The role partners with CIO leadership and country leaders, manages cross-border teams, and directs large-scale transformation programs to ensure alignment with CAO standards and regulator expectations.

Qualifications

• 10+ years in financial services with executive leadership experience.
• Experience managing complex transformation/remediation programs in regulated environments.
• Regulated financial services expertise with large-scale technology transformation.
• Experience leading cross-border teams and coordinating with regulators.
• Extensive experience managing large third parties critical to program success.
• Bachelor's or Master's degree in a relevant field.

Responsibilities

• Provide independent program execution across technology regulatory and risk transformation initiatives.
• Collaborate with CIO leadership, second and third line teams, and country leaders for alignment and escalation management.
• Manage dependencies across programs to minimize surprises and ensure multi-source outcomes.
• Provide clear reporting to organizational committees, regulators, and stakeholders.
• Manage senior managers handling gap findings and remediation planning; supervise program managers.
• Ensure continuity of program management and detailed execution planning with adequate resources.

Skills

Program management

Governance

Regulatory transformation

Dependency management

Executive reporting

Agile execution

Stakeholder management

Education

Bachelor's / Master

Job description

Who we are looking for

State Street seeks to recruit a Head of Technology Governance and Program Management to significantly uplift its independent governance of risk, regulatory program management and remediation while bringing connectivity and consistency of execution through dependency management, transparent reporting and improved overall accountability. The candidate should have experience in understanding of technology organization in a regulated financial services organization, strong program management as well as governance and execution. This leader will have a broad range of responsibilities to oversee a sustainable governance process as well as clear execution management or strategic remediations programs and large-scale initiatives ensuring their interdependencies are clearly laid out and managed on an agile and iterative basis. This leader will provide clear independent reporting across this portfolio in alignment with organizational standards set by the CAO; and will tracking and reporting to the organizational leadership as well as official relevant committees and external parties such as regulators and advisors as required.

This role will report into CIO International, Head of GTS Transformation, Risk and Governance

Due to the role requirements this job needs to be performed primarily in the office with some flex work opportunities available.

This role will be primarily based in US (preferably Boston) and will consider candidates based in London, UK location. Internal associates will be considered for this role.

What you will be responsible for

Specifically this role will be:

• This leader will provide independent program execution to all the technology regulatory and risk transformation initiatives across the GTS organization managing interdependencies, critical path item management and ensuring success criteria is met by the required milestones while delivering against a strategic end-state
• The role will collaborate closely with the CIO leadership team and second and third line teams and country leaders to ensure there is clear alignment and escalation management on all items
• Manage dependencies across programs to ensure no surprises come up and outcomes across a variety of sources and jurisdiction can be achieved through the most effective manner
• Provide clear and succinct reporting in alignment with standards set by the CAO office to organizational committees such as CRC, TRC and TORC as well as regulators and BRG and other board committees as required
• This role will manage some senior managers that will directly be responsible to turn gap findings into effective remediation plans as well as manage some of those horizontal risk and governance transformation items directly while providing governance to over program managers that exist across the organization
• This leader will also manage resources who will ensure continuity of program management and detailed execution planning from findings and next steps that come out of programs such as the MRIA submission to ensure effective remediation plans are in place, and the necessary resourcing across full-time and consulting resources are in place to execute commitments and align items to existing programs

What we value

• A smart, challenging and energetic leader, with a passion and deep understanding of program management across Global organizations.
• Ability to manage multiple stakeholders across different organizational lines and manage strong execution against an evolving environment with competing priorities
• A leader, viewed by others has having a high degree of integrity and forethought in making decisions; able to act in a transparent and consistent manner, not afraid to deliver and manage complex and difficult messages
• Need to understand the dynamics of large scale transformation programs, preferably with an understanding of risk and regulatory positions for a global bank as well as a technology organizational context
• Ability to take data and input from others to foresee potential challenges; threats to the program or unintended circumstances and able to head off potential impacts as a result
• Skills around being able to create structure in an unstructured white space environment and establish rigorous repeatable processes while shifting in an agile manner to address challenges that come up

Education & Preferred Qualifications

• Minimum of 10+ years of related experience within the financial services industry including time spent managing in an executive capacity
• Demonstrated experience managing complex transformation / remediation programs.
• Relevant regulated financial service expertise, with an understanding of challenges of running a large-scale Technology transformation program
• Managed cross-border teams based over multiple locations, additional points for experience with strong connectivity to the regulators
• Extensive experience in managing large, complex third parties, who are critical to the success of the program
• Bachelors / Maste