Head of Technology
GLD
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Job summary
GLD is looking for a hands-on Head of Technology to lead a major website rebuild in 2026 and a WMS implementation in 2027. You will drive architectural decisions, oversee a senior engineering team, and push AI-driven initiatives across ecommerce and internal tooling.
You will partner with the CEO, CMO, Operations and Finance to translate technology into revenue and efficiency gains while maintaining site performance and security at scale.
Qualifications
- 10+ years in engineering/technology, hands on full stack.
- Deep ecommerce experience, ideally DTC/omnichannel.
- Track record leading large scale migrations or rebuilds.
- Real experience building with AI, not just following.
- Strong CRO, site performance, and technical SEO knowledge.
- Experience with API integrations and ERP/OMS systems.
- Strong stakeholder and project management skills.
- Comfortable in fast paced, resource constrained environments.
- Preferred: Shopify/Shopify Plus, Hydrogen/headless commerce, NetSuite, OMS/WMS implementations.
Responsibilities
- Own and lead GLD’s developer team, hire and develop talent, set standards, write code and review PRs.
- Own technical performance of GLD’s ecommerce site, speed, uptime, CRO tools, app stack, SEO, and checkout.
- Deliver end-to-end 2026 website rebuild: architecture, integrations, QA, migration strategy.
- Lead 2027 WMS rollout: vendor eval, integration architecture, data migration, testing.
- Head GLD’s AI agenda across customer facing and internal tools, including personalization and forecasting.
- Own analytics stack and data pipelines across ecommerce, marketing, finance and operations.
- Own hosting, cloud infrastructure, security and uptime, managing technical debt.
Skills
Tools
Job description
GLD is one of the fastest growing jewelry and lifestyle brands in the world, sitting at the intersection of fashion, sports, music, and culture. Through partnerships with the NFL, NBA, MLB, NHL, NCAA, and major athletes and entertainers, GLD serves millions of customers across DTC, wholesale, marketplaces, retail, and live events.
GLD is rebuilding its website in 2026, implementing a new WMS in 2027, and investing heavily in AI. The Head of Technology will lead this transformation as GLD’s most senior technical leader, reporting to the CEO and partnering closely with the CMO, Operations, and Finance.
This is a hands on role for a builder, not a distant manager. You’ll write code, architect solutions, and lead a team, bringing deep engineering skill, a strong AI point of view, and the commercial instinct to connect technology to revenue and efficiency.
Own and lead GLD’s developer team. Hire and develop talent, set technical standards, run sprint planning, and stay hands on, writing code and reviewing PRs alongside the team.
Own the technical performance of GLD’s ecommerce site: speed, uptime, CRO tooling, app stack, technical SEO, and checkout. Proactively bring ideas for revenue and conversion, partnering with the CMO on execution.
Own end to end technical delivery of the new site: platform evaluation, architecture, integrations, QA, and migration strategy, in partnership with the CMO on design implementation.
Own backend infrastructure powering order management, inventory, and operations, including OMS configuration, ERP integration, API integrations, and channel systems for wholesale, marketplace, and retail.
Lead the technical side of the WMS rollout: vendor evaluation, integration architecture, data migration, and testing, partnering with Operations on adoption.
Lead GLD’s AI agenda across customer facing and internal tools, including personalization, search, forecasting, and automation. Bring a proven track record of building with AI, not just following it.
Own the analytics stack and data pipelines, ensuring clean data flows across ecommerce, marketing, finance, and operations, and partnering on dashboards that drive decisions.
Own hosting, cloud infrastructure, security, and uptime, especially during peak traffic, while proactively managing technical debt.
- 10+ years in engineering/technology, with experience leading a dev team
- Hands on engineering background across full stack
- Deep ecommerce experience, ideally DTC or omnichannel
- Track record managing large scale projects like migrations or rebuilds
- Real experience building with AI
- Strong grasp of CRO, site performance, and technical SEO
- Experience with API integrations and ERP/OMS systems
- Strong stakeholder and project management skills
- Comfortable in a fast paced, resource constrained environment
- Preferred experience: Shopify/Shopify Plus, Hydrogen/headless commerce, NetSuite, OMS/WMS implementation, DTC brand experience, working alongside a creative/marketing led org.
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