Head of Technical Services (Assistant, Associate, or Full professor)

Hunter College; New York (NY); On-site; USD 86,741 - 109,025; Full time

Job summary

A leading educational institution based in New York City is seeking a Head of Technical Services to guide its library's operations. This role involves managing a diverse team, implementing policies, and ensuring effective resource management. The candidate should possess significant leadership experience and a strong educational background in library sciences. This position supports various branch libraries and engages with a vibrant community, emphasizing inclusiveness, equity, and professionalism in all dimensions of work.

Qualifications

• Minimum of four years of leadership or management experience in technical services.
• Record of scholarship appropriate for Assistant, Associate or Full Professor rank.
• Proven leadership experience with high-performing teams.

Responsibilities

• Manage the Technical Services unit with strategic direction and leadership.
• Supervise technical service staff and manage workloads effectively.
• Design and implement policies and procedures for technical services.

Skills

Leadership

Analytical skills

Problem solving

Interpersonal communication

Organizational skills

Education

Relevant degree (e.g. Master's in Library Science)

Experience in academic or research libraries

Tools

Ex Libris' Alma/Primo

Metadata management tools

Job description

Hunter College seeks a highly motivated, experienced, and effective leader to manage the Technical Services unit of the Hunter College Libraries.

Reporting to the Dean and Chief Librarian, the Head of Technical Services will provide strategic direction and lead the staff in the technical services activities of acquisition, electronic resource management, metadata and discovery. This position is responsible for the overall administration and coordination of work and for establishing and implementing technical services policies, standards, and procedures across the Hunter College Libraries.

This position will be based at Hunter College’s main campus located on East 68th Street in Manhattan and will support branch libraries for Social Work & Public Health, Health Professions, and Art. Hunter College Libraries operate near many major cultural institutions and offer scholars and creative artists a vibrant and dynamic community within a highly diverse urban setting. As part of the City University of New York, a nationally recognized metropolitan university system, Hunter is committed to active engagement with students and the community at large, and embraces equity, inclusiveness, and global awareness in all dimensions of our work.

Responsibilities

• Provide vision and management to the Technical Services unit through planning, leadership, assessment, and delegation;
• Supervise the positions of Metadata and Discovery Librarian, Collections and Acquisitions Librarian, E-Resources Librarian and Acquisitions Manager;
• Establish workloads, monitor and evaluate performance, and coach and counsel as needed;
• Design and implement technical services policies and procedures, ensuring they are effectively communicated and implemented across the libraries;
• Empower technical services staff to make decisions at appropriate operational levels, providing guidance when needed, and holding individuals accountable for successful completion of assignments;
• Facilitate and support professional development opportunities to increase staff expertise with technical services standards, and technologies;
• Support team building, and a positive organizational culture;
• Monitor collection budget expenditures to ensure efficient use of resources;
• Serve on Hunter College, CUNY, and/or departmental committees, and engage in professional development and scholarly activities; and
• Performs other related duties as assigned.

Qualifications

• Minimum of four years of leadership or management experience in an academic or research library technical services unit with progression towards increasing responsibility;
• Record of scholarship and professional achievement appropriate for appointment at the rank of Assistant, Associate or Full Professor;
• Proven leadership experience with the ability to motivate and develop high-performing teams;
• Demonstrated ability to delegate, prioritize and manage multiple tasks effectively;
• Demonstrated ability to analyze, improve and streamline library operations;
• Ability to navigate complex institutional systems;
• Excellent analytical, problem solving, and organizational skills;
• Excellent interpersonal, oral and written communication skills; and
• Commitment to professional development and continuous improvement.

Preferred Qualifications

• Demonstrated ability to manage budgets;
• Familiarity with scripting and working with APIs;
• Experience with descriptive metadata for digitized and born-digital content;
• Demonstrated ability to work with current metadata standards;
• Working knowledge of metadata management and transformation tools;
• Experience with Ex Libris’ Alma/Primo library services platform;
• Experience with New York State and CUNY procurement processes;
• Experience with CUNY based systems and software;
• Experience working in a unionized labor environment; and
• Familiarity with data-driven decision-making, assessment tools, and library analytics.

COMPENSATION

• Assistant Professor salary range is $86,741 – $109,025
• Associate Professor salary rangeis $90,838 – $129,041
• Full Professor salary rangeis $113,982 – $136,546

Applications must be submitted online by accessing the CUNY portal on city university of New York job website www.cuny.edu/employment or https://cuny.jobs/ and following the CUNYFirst job system instructions. To search for this vacancy, click on search job listings, select more options to search for CUNY jobs and enter the Job Opening ID number 31157.

Please include cover letter or statement of scholarly interests, curriculum vitae/ resume and names and contact information of 3 references.