Head of Technical Services at Hunter College

METRO | 599; New York (NY); On-site; USD 90,838 - 129,041; Full time

Benefits offered by this job

Health insurance

Pension and retirement benefits

Paid parental leave

Mentoring for research and scholarship

Job summary

A prominent university in New York seeks a Head of Technical Services to manage library operations, providing strategic direction and overseeing staff. Ideal candidates will have a Master’s degree and at least seven years of leadership experience in technical services. Responsibilities include policy implementation and budget management. The role offers a competitive salary range for both Associate and Full Professors along with numerous professional development opportunities. Join a team committed to inclusiveness and community engagement.

Qualifications

• Minimum of seven years in library technical services with leadership experience.
• Proven ability to motivate and develop high-performing teams.
• Demonstrated skills in prioritizing and managing multiple tasks.

Responsibilities

• Provide vision and management to the Technical Services unit.
• Supervise staff in technical services roles.
• Design and implement effective policies and procedures.

Skills

Leadership experience

Analytical skills

Interpersonal communication

Project management

Budget management

Education

Master’s in Library Science (MLS) or related

Second graduate degree for full professor

Tools

Metadata management tools

APIs

Ex Libris’ Alma/Primo

Job description

Hunter College seeks a highly motivated, experienced, and effective leader to manage the Technical Services unit of the Hunter College Libraries.

Reporting to the Dean and Chief Librarian, the Head of Technical Services will provide strategic direction and lead the staff in the technical services activities of acquisition, electronic resource management, metadata and discovery. This position is responsible for the overall administration and coordination of work and for establishing and implementing technical services policies, standards, and procedures across the Hunter College Libraries.

This position will be based at Hunter College’s main campus located on East 68th Street in Manhattan and will support branch libraries for Social Work & Public Health, Health Professions, and Art. Hunter College Libraries operate near many major cultural institutions and offer scholars and creative artists a vibrant and dynamic community within a highly diverse urban setting. As part of the City University of New York, a nationally recognized metropolitan university system, Hunter is committed to active engagement with students and the community at large, and embraces equity, inclusiveness, and global awareness in all dimensions of our work.

Responsibilities include but are not limited to the following:

• Provide vision and management to the Technical Services unit through planning, leadership, assessment, and delegation;
• Supervise the positions of Metadata and Discovery Librarian, Collections and Acquisitions Librarian, E-Resources Librarian and Acquisitions Manager;
• Establish workloads, monitor and evaluate performance, and coach and counsel as needed;
• Design and implement technical services policies and procedures, ensuring they are effectively communicated and implemented across the libraries;
• Empower technical services staff to make decisions at appropriate operational levels, providing guidance when needed, and holding individuals accountable for successful completion of assignments;
• Facilitate and support professional development opportunities to increase staff expertise with technical services standards, and technologies;
• Support team building, and a positive organizational culture;
• Monitor collection budget expenditures to ensure efficient use of resources; and
• Serve on Hunter College, CUNY, and/or departmental committees, and engage in professional development and scholarly activities

QUALIFICATIONS

A Master’s in Library Science (MLS), Master’s in Library Information Studies (MLIS), or closely related discipline from an ALA-accredited institution. Also required is the ability to work with others for the good of the institution. For appointment as Associate, or Full Professor, a second graduate degree is required.

• Minimum of seven years of leadership and management experience in an academic or research library technical services unit with progression towards increasing responsibility;
• Record of scholarship and professional achievement appropriate for appointment at the rank of Associate or Full Professor;
• Proven leadership experience with the ability to motivate and develop high-performing teams;
• Demonstrated ability to delegate, prioritize and manage multiple tasks effectively;
• Demonstrated ability to analyze, improve and streamline library operations;
• Ability to navigate complex institutional systems;
• Excellent analytical, problem solving, and organizational skills;
• Excellent interpersonal, oral and written communication skills;
• Commitment to professional development and continuous improvement; and
• Demonstrated ability to manage budgets.

Preferred Qualifications

• Familiarity with scripting and working with APIs;
• Experience with descriptive metadata for digitized and born-digital content;
• Demonstrated ability to work with current metadata standards;
• Working knowledge of metadata management and transformation tools;
• Experience with Ex Libris’ Alma /Primo library services platform;
• Experience with New York State and CUNY procurement processes;
• Experience with CUNY based systems and software;
• Experience working in a unionized labor environment; and
• Familiarity with data-driven decision-making, assessment tools, and library analytics.

COMPENSATION

Associate Professor salary range is $90,838- $129,041

Full Professor salary range is $113,982-$136,546

CUNY offers faculty a competitive compensation and benefits package covering health insurance, pension and retirement benefits, paid parental leave, and savings programs. We also provide mentoring and support for research, scholarship, and publication as part of our commitment to ongoing faculty professional development.

HOW TO APPLY

Applications must be submitted online by accessing the CUNY portal on city university of New York job website www.cuny.edu/employment or https://cuny.jobs/ and following the CUNYFirst job system instructions. To search for this vacancy, click on search job listings, select more options to search for CUNY jobs and enter the Job Opening ID number 31157.

Click on the “apply now” button and follow the application instructions. Current users of the site should access their established accounts; new users should follow the instructions to set up an account.

Please have your documents available to attach into the application before you begin. Please note that the required material must be uploaded as one document under cv/ resume (do not upload individual files for a cover letter, references, etc.). The document must be in .doc, .docx, .pdf, .rtf, or text format- and name of file should not exceed ten (10) characters – also do not use symbols (such as accents (é, è, (â, î or ô), ñ, ü, ï, –, _ or ç)).

Incomplete applications will not be considered.

Please include:

• cover letter or statement of scholarly interests
• names and contact information of 3 references

Upload all documents as one single file — pdf format preferred.

CLOSING DATE

This search will remain open until filled. The committee will begin reviewing completed applications on November 10, 2025. Applications submitted after the deadline will only be considered if the position/s remain open after the initial round.