Head of Solutions Architecture - Real-Time Deployment

Axon; Seattle (WA); Hybrid; USD 145,000 - 231,000; Full time

Benefits offered by this job

Competitive salary

401k match

Discretionary paid time off

Paid parental leave for all

Fitness Programs

Emotional & Mental Wellness support

Employee Resource Groups (ERGs)

Snacks in offices

Job summary

Axon in Seattle, WA, is seeking a Manager, Solutions Architects (Deployment). You will lead a team delivering technical excellence across Axon's Real-Time Operations offerings and partner with sales, product, and engineering to ensure successful deployments.

The role spends ~80% on team leadership and ~20% on complex client engagements, with hiring, coaching, architecture reviews, and ensuring execution aligned to Axon standards. CJIS background check is required.

Qualifications

• Bachelor's degree or equivalent experience.
• 4–6 years in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• CJIS background check required.

Responsibilities

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon's solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

Skills

Solution architecture

Cloud technologies

Systems integration

Communication skills

Project management

Business process analysis

Integration coding

CJIS knowledge

Education

Bachelor's degree or equivalent experience

Job description

Axon in Seattle, WA, is seeking a Manager, Solutions Architects (Deployment). You will lead a team delivering technical excellence across Axon's Real-Time Operations offerings and partner with sales, product, and engineering to ensure successful deployments.

The role spends ~80% on team leadership and ~20% on complex client engagements, with hiring, coaching, architecture reviews, and ensuring execution aligned to Axon standards. CJIS background check is required.