Head of Social & Community - Remote, Creator & Brand Growth

Mercury Technologies, Inc.; San Francisco (CA); Remote; USD 234,000 - 292,000; Full time

Job summary

Mercury Technologies, Inc. is seeking a Head of Social & Community in the United States to shape how Mercury shows up in the world and deepen relationships with founders, entrepreneurs, and businesses we serve.

You’ll lead social, community, creators and influencers, and merch, bringing these channels together to build a brand people want to participate in. You’ll report to the Head of Brand, lead a small but mighty team, and have the opportunity to expand as the function scales while managing

Qualifications

• Experience leading a team with budget across social, merch, creator or influencer partnerships.
• Strong editorial taste and ability to craft compelling posts.
• Ability to connect channels into a larger, ongoing brand story.
• Excellent cross-functional collaboration and stakeholder management.
• Curiosity about culture and the internet to bring breakthrough ideas.

Responsibilities

• Set the strategy for social and community at Mercury, connecting social, creators and influencers, and merch into a cohesive ecosystem that grows our audience, deepens engagement, and builds long-term brand affinity.
• Shape and amplify Mercury’s voice across channels, setting a high bar for the ideas, writing, creative, and experiences we put into the world.
• Develop breakthrough campaigns and programs that give people a reason to talk about, participate in, and advocate for Mercury - from an unexpected social idea to a creator partnership or piece of merch.
• Connect our community work to the broader marketing organization, partnering closely with Brand, Creative, Growth, Product Marketing, Support, and others to turn company priorities into bigger ideas and bring insights from our community back into Mercury.
• Own the goals, budgets, measurement, and operating rhythms for the function, balancing creative ambition with analytical rigor to understand what’s working and where to invest next.
• Lead, coach, and develop a multidisciplinary team of three, creating clarity across distinct areas of work and growing the organization as our ambitions expand.

Skills

Team leadership

Creative writing

Editorial taste

Systems thinking

Cross-functional

People development

Job description

Mercury Technologies, Inc. is seeking a Head of Social & Community in the United States to shape how Mercury shows up in the world and deepen relationships with founders, entrepreneurs, and businesses we serve.

You’ll lead social, community, creators and influencers, and merch, bringing these channels together to build a brand people want to participate in. You’ll report to the Head of Brand, lead a small but mighty team, and have the opportunity to expand as the function scales while managing