Head of Service & Solutions — Growth & Safety Lead

KONE, Inc; Tampa (FL); On-site; USD 153,000 - 200,000; Full time

Benefits offered by this job

Competitive salary

401K Employer Match

Well-being Program

Medical, Prescription, Dental and VIs

Tuition Reimbursement

Commuter Benefits

Job summary

KONE, Inc is seeking a General Manager – Service & Solutions to lead the service operations for Tampa and Naples. You will own the annual business plan, budget, and customer-focused service delivery, driving safety and quality to ensure customer satisfaction and profitability.

The role requires progressive leadership in a consultative selling environment and experience managing a union workforce. A bachelor’s degree in construction management or engineering is preferred, or 7+ years in a related

Qualifications

• Must have a bachelor’s degree in construction management or engineering, or 7+ years in a related industry in lieu of a degree.
• Progressive leadership experience in service operations with a consultative selling approach.
• Experience leading a union represented workforce.

Responsibilities

• Drive service business operations for the territory (Tampa and Naples).
• Collaborate with customers and colleagues to deliver value and solutions.
• Promote safety culture, quality goals, and customer satisfaction.
• Achieve profitable business results through strategic planning and budgeting.

Skills

Leadership

Service leadership

Consultative selling

Union workforce experience

Education

Bachelor’s degree in construction management

Bachelor’s degree in engineering

7+ years related industry experience

Job description

KONE, Inc is seeking a General Manager – Service & Solutions to lead the service operations for Tampa and Naples. You will own the annual business plan, budget, and customer-focused service delivery, driving safety and quality to ensure customer satisfaction and profitability.

The role requires progressive leadership in a consultative selling environment and experience managing a union workforce. A bachelor’s degree in construction management or engineering is preferred, or 7+ years in a related