Head of Safety & Security for Arena & Events

Portland Trail Blazers @ the Rose Quarter; Portland (OR); On-site; USD 104,000 - 127,000; Full time

Benefits offered by this job

Healthcare

Retirement Plan

Paid Leave

Flexible Time Off

Wellness Perks

Tuition Reimbursement

Free Parking

Ticket Discounts

Learning & Development

Job summary

Portland Trail Blazers @ the Rose Quarter is seeking a Director of Safety & Security to lead strategy, people, and programs for Rose Quarter safety. You will oversee 24/7 facility and event security across Moda Center, Veterans Memorial Coliseum and Rose Quarter Commons, protecting guests, staff, athletes, and partners while enabling unforgettable experiences.

You will build high-performing teams, drive training, establish policies, and push for innovation and continuous improvement in a dynamic

Qualifications

• At least 5 years of experience in corporate security, law enforcement, sports, and entertainment security, or a related field.
• Demonstrated management or supervisory experience in security.
• Proven track record of building, leading, and developing high-performing teams, fostering a culture of accountability, collaboration, and continuous improvement.
• Strong interpersonal, communication, and relationship-building skills, with the ability to work collaboratively across diverse teams and maintain professionalism in high-pressure situations or when navigating differing perspectives.
• Experience developing or leading emergency preparedness programs, including drills, exercises, and response planning, as well as conducting investigations.
• Strong written communication and reporting skills, including the ability to prepare accurate, thorough reports and communicate sensitive information appropriately to senior leadership.
• Sound judgment, discretion, and the ability to handle confidential information with integrity.
• Ability to regularly work on evenings and weekends within a flexible schedule.
• Proficient in the operation and use of various software applications, including Word, Excel, Outlook, video management systems, and sports and entertainment databases.
• Commitment to developing a diverse and inclusive environment.

Responsibilities

• Provide leadership and oversight for security operations across all Rose Quarter events, including Trail Blazers games, hockey games, concerts, trade shows, and other large-scale events.
• Oversee the event security vendor relationship, establishing expectations, driving continuous improvement, and ensuring accountability for creating a safe environment for guests, talent, and employees.
• Lead and continuously evolve the department's training and development programs, identifying training needs and ensuring personnel are prepared to respond effectively to a variety of situations.
• Foster a positive, inclusive, and accountable culture within the Facility Security team, leading with integrity and serving as a visible and influential leader.
• Build and maintain strong partnerships with local, state, and federal law enforcement, emergency responders, and life safety agencies.
• Proactively identify security vulnerabilities, assess potential risks, and establish strategies, standards, and controls to mitigate threats and strengthen campus-wide safety.
• Lead and maintain the Rose Quarter Emergency Management program, ensuring employees understand emergency policies and response procedures.
• Champion innovative security technologies, industry best practices, and effective security management strategies to enhance the protection of people, facilities, and assets.
• Ensure compliance with NBA Arena Security Procedures & Guidelines while continually elevating the department's performance and position the Rose Quarter as an industry leader.
• Oversee security incident reporting and documentation, including injuries and accidents, ensuring accuracy, completeness, and timely communication to appropriate parties.
• Lead and conduct critical investigations as needed.
• Oversee the administration and effective operation of physical security systems, including access control, video surveillance, alarms, and fire panels.
• Lead recruiting, hiring, development, and performance management of full-time and part-time security personnel. Oversee the department budget, develop financial forecasts, and find opportunities to optimize expenses while maintaining high levels of service and operational effectiveness.

Skills

Security leadership

Team building

Emergency preparedness

Interpersonal skills

Risk management

Written communication

Evenings weekends

Tools

Genetec Software

Job description

Portland Trail Blazers @ the Rose Quarter is seeking a Director of Safety & Security to lead strategy, people, and programs for Rose Quarter safety. You will oversee 24/7 facility and event security across Moda Center, Veterans Memorial Coliseum and Rose Quarter Commons, protecting guests, staff, athletes, and partners while enabling unforgettable experiences.

You will build high-performing teams, drive training, establish policies, and push for innovation and continuous improvement in a dynamic