Head of Safeguards & Content Enforcement

Anthropic Limited; San Francisco (CA); Híbrido; USD 285.000 - 330.000; Jornada completa

Descripción de la vacante

Anthropic is seeking a Safeguards Enforcement Lead for the User Well-Being team in San Francisco. You will oversee child safety, mental health, abuse/exploitation, and age assurance enforcement workflows, guiding a diverse team to detect and respond to harms.

You'll work with Engineering, Policy, and Legal teams to scale detection systems and close enforcement gaps as the threat landscape evolves while ensuring high-quality, consistent decisions.

Formación

• Experience managing teams in the User Well-Being space.
• Experience in trust & safety, content moderation operations, or policy enforcement with direct exposure to child safety, mental health, abuse and exploitation, and age assurance harm areas.
• Experience managing or coordinating content review operations, including quality assurance and workflow management.
• Experience standing up and scaling policy enforcement or content review workflows.
• Proficiency in SQL and/or other data analysis tools to monitor workflow health, review queue metrics, and surface enforcement trends.
• Experience identifying emerging risks and communicating findings to cross-functional stakeholders.
• Understanding of the challenges involved in implementing product policies at scale in the content moderation space.

Responsabilidades

• Manage a team of individual contributors across multiple policy areas under the User Well-Being banner.
• Serve as the primary point of contact for review partners conducting content review, including onboarding, training, quality assurance, and ongoing relationship management.
• Design and improve enforcement workflows to scale effectively as volume grows, while maintaining high accuracy and consistency across review decisions.
• Partner with Engineering and Data Science teams to optimize detection models and automated enforcement systems for User Well-Being policies.
• Develop and maintain internal documentation, decision trees, and review guidelines that enable accurate and consistent enforcement at scale.
• Keep up to date with emerging AI policy enforcement best practices, evolving legal frameworks, and developments in technology, and use these to inform our workflows.
• Identify and report trends in misuse patterns to internal stakeholders, including Policy, Legal, and Trust & Safety leadership.
• Coordinate reporting obligations to relevant external bodies (e.g., NCMEC) in accordance with applicable law and Anthropic policy.

Conocimientos

Team management

Policy enforcement

Content review operations

Workflow coordination

SQL / data analysis

Cross-functional communication

Educación

Bachelor’s degree or equivalent

Herramientas

Python

PhotoDNA

CSAM hashing tools

Descripción del empleo

Anthropic is seeking a Safeguards Enforcement Lead for the User Well-Being team in San Francisco. You will oversee child safety, mental health, abuse/exploitation, and age assurance enforcement workflows, guiding a diverse team to detect and respond to harms.

You'll work with Engineering, Policy, and Legal teams to scale detection systems and close enforcement gaps as the threat landscape evolves while ensuring high-quality, consistent decisions.