Head of Retail Banking

The Newburgh Group; Louisville (KY); On-site; CAD 120,000 - 160,000; Full time

Job summary

A financial institution in Mississauga is seeking a Director of Retail Banking to oversee retail operations and drive asset growth. This hands-on leader will implement strategies and establish goals to enhance customer service and operational efficiency. The ideal candidate has a creative sales approach, strong leadership skills, and a commitment to customer satisfaction. Competitive salary between $120,000 and $160,000 annually.

Qualifications

• Hands-on leadership with experience in retail banking.
• Strong accountability for sales growth and operational efficiency.
• Creative retail sales approach and ability to drive customer satisfaction.

Responsibilities

• Develop and execute the strategic plan for retail operations.
• Manage day-to-day bank sales and service levels.
• Create a proactive sales environment with a strong retail team.

Job description

Overview

The Director of Retail Banking is a hands-on leader responsible for the overall performance and strategic direction of Retail Operations.

In short, the Director will maintain overall responsibility for all aspects of the financial institution's retail network, including the implementation of strategies and establishment of goals to achieve growth, profit, operational efficiency and customer service objectives.

Base pay range

$120,000.00/yr - $160,000.00/yr

Executive search contact

[e-mail] | 812-858-0807

Responsibilities

• This position will develop and execute the strategic plan and drive the Bank's continued asset growth while managing day-to-day bank sales and service levels.
• The Director must be creative in their retail sales approach to each banking branch and can drive a consistent service and sales theme throughout the entire branch infrastructure.
• The Director is charged with the creation and maintenance of a proactive sales environment with strong accountability for sales growth, managing budgets, and fostering a strong retail team.
• All service and sales activity must provide for the highest levels of customer satisfaction, retention, and referral business.

Seniority level

• Director

Employment type

• Full-time

Job function

• Sales, Management, and Business Development

Industries

• Banking, Financial Services, and Retail