Head of Quality & Operational Excellence

Andritz; Raleigh (NC); On-site; USD 150,000 - 210,000; Full time

Job summary

Andritz in Raleigh, NC is seeking a Director of Quality to develop and lead the company-wide quality strategy across operations, engineering, supply chain, and customer-facing functions. The role drives a culture of quality excellence and continuous improvement to meet customer expectations and regulatory requirements.

The position leads multiple quality programs, partners with senior leadership, and ensures robust quality systems are embedded in product lifecycle stages from development to

Qualifications

• Bachelor's degree in Engineering, Manufacturing, Industrial Engineering, Quality Management, or related technical discipline.
• Master's degree preferred (MBA, Engineering, Operations Management, or related field).
• 10+ years of progressive quality experience in manufacturing, including at least 5 years leading quality managers or multi-disciplinary teams.
• Experience establishing, implementing, and improving an ISO 9001-based QMS.
• Proven results improving customer satisfaction, reducing defects and COPQ, and supplier performance.

Responsibilities

• Develop and execute a multi-year quality strategy, annual operating plan, and measurable objectives.
• Establish enterprise quality governance, policies, KPIs, and accountability across sites.
• Translate customer, regulatory, and contractual requirements into operational controls.
• Lead audits and verify root-cause corrective-action effectiveness.
• Maintain and continuously improve ISO 9001-compliant QMS and other applicable systems.
• Provide executive-level reporting on quality performance and risk.

Skills

Quality leadership

Strategic thinking

Lean Six Sigma

Data analysis

Problem solving

Change management

Education

Bachelor's degree in Engineering/Manufacturing/Quality

Master's degree preferred (MBA/Engineering/Operations)

Tools

SPC

FMEA

CAPA

ISO 9001 QMS

Job description

Andritz in Raleigh, NC is seeking a Director of Quality to develop and lead the company-wide quality strategy across operations, engineering, supply chain, and customer-facing functions. The role drives a culture of quality excellence and continuous improvement to meet customer expectations and regulatory requirements.

The position leads multiple quality programs, partners with senior leadership, and ensures robust quality systems are embedded in product lifecycle stages from development to