Head of Products - Remote

Collectors; Sacramento (CA); Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health Insurance

401K Matching Plan

Vacation

Holiday Pay

Flexible Hours

Fun Working Environment

Fertility benefits

Commuter benefits

Educational assistance

Job summary

Collectors is seeking a Principal Product Manager to lead the strategy and execution of our payments platform and experiences. You will own the end-to-end payments stack across grading, marketplace, and liquidity offerings, ensuring fast, resilient, compliant, and scalable transactions globally.

You will work with Finance, Legal, Risk, and Tech teams to set a multi-year direction, drive international expansion, and deliver a wallet across products with robust reporting and reconciliation.

Qualifications

• Senior IC experience in a high-growth marketplace, fintech, or platform company.
• Experience leading payments platform strategy and execution.
• Strong ownership of wallet, settlement, reconciliation, and cross-border payments.

Responsibilities

• Own the payments stack from inbound funds to payouts and customer-facing balance views.
• Define multi-year roadmap for payments across products and geographies.
• Collaborate with Finance, Legal, Risk, and product/tech teams to ensure compliance and scale.
• Implement least-cost routing, PSP integrations, and fraud controls in partnership with risk teams.
• Deliver a wallet experience used across multiple product lines and markets.

Skills

Payments strategy

Fintech product management

Cross-functional leadership

Data-driven decision making

Regulatory & Tax knowledge

Tools

Stripe

Adyen

Braintree

Job description

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We’re looking for an experienced Principal Product Manager to lead the strategy and execution of the payments platform and experiences that help drive the accelerated growth we’ve experienced across our Grading and Marketplace business lines, including our Liquidity offerings and Digital Repacking product ( Power Packs ). Every grading submission, vault transaction, marketplace sale, consignment payout, among other transactional experiences relies on a payment stack that has to be fast, resilient, cost-effective and compliant across a growing number of business models and expanding globally. This role will own that stack outright: how funds come in, how funds go out, how they are routed and how customers see and control their money in our products. You will work with stakeholders across our Marketplace and Grading business lines, Finance and Treasury, Legal, Compliance, Risk, as well as other Product and Tech partner teams, with regular exposure to the executive team. Set a multi-year direction for the payment platform that serves today's revenue lines and anticipates the ones we haven't launched yet. Sequence platform investment against near-term business commitments and defend those tradeoffs with executives. Build a wallet that customers can use across our products and platforms. Own balance and activity views, top-up, withdrawal, and split-pay, turning stored value from a settlement mechanism into a reason customers choose us. Take payments international. Deliver the payment, currency, and local method capabilities, partnering with Tax and Legal on registration, reporting obligations including DAC7, and market-by-market compliance. Acquiring, alternative payment methods, payouts, settlement, funding patterns, and reconciliation, including the ledger and reporting foundation Finance depends on for accurate, timely close. Own multi-PSP routing, least-cost routing, failover and redundancy, retry and decline strategy, and network-level economics. Partner internally with Risk and Fraud teams to reduce payment fraud and dispute loss, transaction screening, chargeback and dispute workflows, and the approval-rate-versus-loss tradeoff. Senior IC experience at a high-growth marketplace, fintech, or platform company is preferable. Card networks and interchange, gateway and PSP integrations (Stripe, Adyen, Braintree, or comparable), tokenization, 3DS and SCA, alternative and local payment methods, payouts, and dispute lifecycles. You have launched payments into new countries and navigated currency, local methods, and regulatory and tax reporting requirements with Legal and Compliance partners. You use data and experimentation where they apply, make high-conviction calls where they don't, and take full accountability for the outcome. You compress complexity for executives and hold the line on detail with the teams building it. Strong on financial operations. You have built or materially improved ledger, settlement, and reconciliation systems, and you have worked shoulder to shoulder with Accounting through close.

This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.

Health Insurance

All full-time employees are eligible to enroll in Medical, Dental, and Vision

Additional Benefits

Full-time employees are eligible for fertility, commuter, and educational assistance benefits.

401(K) Matching Plan

We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

Vacation

All salaried employees are eligible for flexible time-off.

Holiday Pay

All regular, full-time employees are eligible for ten company paid holidays

Flexible Hours

Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

Fun Working Environment

Our team members are invited to participate in celebrations, holiday events, and team building activities

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

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